About the Company
We RentoMojo were founded by IITM alums and serial entrepreneurs who worked out of almost every major city in India in his first five years of corporate careers. Frustrated with the hassles of relocating from one place to the other and tired of finding that perfect cluster of home essentials that suited their lifestyle.
The spending youth especially the millennials & Gen Zs prefer staying light desire flexibility and are valueconscious. Willing to experiment with new stuff across categories that make life simpler and not boring these generations are also sensitive to our planets sustainability. Our customers and employees identify with what we do is what Geetansh Bamania our Founder and CEO has to say.
RentoMojo caters to the needs of the working professionals which is unmet due to the nonavailability of furnished rental flats by offering furniture and appliances on rental basis thus providing more flexibility than owning the expensive furniture and appliances.
With 1000 people operations the company has a presence in 16 cities across India. Looking back Rentomojo has not only made a new market of leases which never existed for the consumer they have also become the market leader in the consumer rental industry. Unlike the norm they are now seeing a reverse trend wherein a version of ours is being copied in the US and UK. We are also profitable at monthly PAT since Oct 2021.
Five Pillars of our Culture:
Zoom InZoom Out :
- We zoom in and go micro; our focus would be doing better in everything including things we already do well.
- We zoom out a lot for creating successful pilots that can potentially scale into a lot of value add in the future like strengthening our offline presence.
Enterprising Mindset: If you are bold enough you will have lifechanging growth opportunities here.
- We will continue to expand the responsibilities of hungry and willing people. If you are ready to do what you have never done you will find roles that you have never managed.
- Growing people from within was a significant contributor to the Fortune employers choice award that we won in 2022 and more importantly thats one of the biggest reasons of our success & continued momentum
Frugality: Measure Twice and Cut once.
- It is always easy to spend more money to get more done but it lacks any form of challenge. We have to grow and become better without a proportionate increase in cost.
- For every penny that we spend or that we put up to spend expect a lot of discussions debates and conversations. Planning is going to be important data has to be the foundation detailing will be a must and worldclass execution is the only way we will move forward in this journey.
Accountability: Less Why more How.
- We will always have more to bite than we can chew we will always have to make choices and prioritize while we progress. We can have hundreds of reasons behind why something can not be done but we have to remain focused on the how of things. The focus on how will help us find ways to get done and what needs to get done.
Think decide play and act for the long term.
- The only time we will make shortterm decisions is when they help us in the longer term. To me the longterm is all about consistency and not intensity.
The Core Team:
Role Dimensions:
ROLE: Regional Operations Head
LOCATION: Mumbai
CAREER GRADE: Manager of Manager (30% Strategy: 70% Operations)
KEY RELATIONSHIPS
REPORTS TO: National Operations Head
ROLE DIMENSION: 50 Cr in AUM More than one major WH Hub 100 People
DIRECT REPORTS: City Heads/Leads (46)
KEY RELATIONSHIPS: Internal: Operations HR Finance CX Tech and Category
External: Vendors
CTC RANGE: 2025 LPA
About the Role:
As the Regional Operations Head at RentoMojo you will be responsible for ensuring endtoend operational efficiency and effectiveness within your assigned regions. This role involves overseeing teams managing multiple warehouses implementing company policies driving costsaving initiatives and enhancing customer experiences.
Responsibilities and Ownership:
(Things that the role cannot miss)
Operational Leadership:
- Endtoend ownership of regional operations including hiring administration development and coaching of City Managers.
- Oversee operations of multiple warehouses located in different cities ensuring 100% adherence to company policies and procedures.
Performance Monitoring and Improvement:
- Monitor performance against service level contracts maintaining high NPS (Net Promoter Score) performance within the region.
- Determine inventory requirements based on demand forecast and warehouse allocation optimizing inventory levels.
Asset Management and Process Improvement:
- Track repair asset AUM strategize refurbishment plans and monitor onsite projects for efficient asset utilization.
- Drive automation and modernization initiatives to reduce costs and maintain efficient financial indicators while taking P&L ownership of the region.
Customer Experience and Best Practice Implementation:
- Drive customer experience enhancements for the region implementing and sharing best practices across warehouses nationwide.
DataDriven DecisionMaking and Quality Assurance:
- Leverage data to drive performance improvements in the region.
- Establish controls to enhance asset life and quality for longterm value maximization.
Managerial Expectations:
- Establishing the Operational Plan for the region;
- Managing the boundaries that separate units that report directly and with other parts of the business;
- Differentiate different works selecting and training capable firstline managers;
- Evaluation Basis selection decision frequency and quality of performance feedback;
- Ability to produce results through teams deploying and redeploying resources among units
- Holding firstline managers accountable for managerial work;
What all you must have and what it will take to succeed in this role:
- Holding self and others accountable.
- Using influence and relationships to direct align and move others towards larger goals.
- Manage the process of idea to execution
- Data orientation and product mindset
- Ability to Zoom InZoom Out going micro and macro
- Values Frugality
- Ability to think decide play and act for the long term
PREFERRED QUALIFICATIONS: Your work till now will be the first qualification that would matter to us. Other than that you should be:
- MBA or equivalent education degree preferred.
- 8 years experience in managing operations and distributed setups.
- Strong datadriven decisionmaking skills and a focus on accountability.
- Excellent communication relationshipbuilding and influencing abilities.
- Ability to manage the process from idea to execution with a dataoriented and product mindset.
- Strategic thinking ability to zoom in and out from micro to macro perspectives.
- Values frugality and longterm thinking.
Visit our career page here
people management,customer centricity,performance management,commucation,adaptability,operation management,warehouse operation,logistics,data analysis,regional development,asset management,accountability