System Engineer- III - MS Office - AZURE - SharePoint

• Roles & Responsibilities
• KEY RESPONSIBILITIES:
• Serve as a System Engineer and technical escalation resource for the Microsoft O365 platform
• Provide design decisions and generate system design concept descriptions and capability assessments
• Deploy document manage and support technologies including but not limited to: Microsoft Teams OneDrive SharePoint Active Directory and Azure Active Directory synchronization and federation services
• Oversee effort to implement the infrastructure by analyzing the current system environment and infrastructure using technical tools and utilities to perform complex product customization
• Manage related end user capabilities and coloration systems including O365 user accounts shared mailboxes distribution groups and Citrix VDI
• Take a proactive approach to monitoring platforms and services identifying and predicting problems prior to them developing into emergencies and reporting recommendations to management
• Create and execute verification and validation plans procedures and maintain automation scripts utilizing PowerShell and/or other software development languages
• Apply broad product knowledge to improve build reliability security benefit delivery and scalability into the O365 architecture
• Translate business requirements into efficient and effective technical solutions
• Ability to operate from task and project management tools such as JIRA & ServiceNow
• Implement new products and technologies laid out by senior Infrastructure engineers
• Assist peer technicians in troubleshooting and endtoend root cause analysis for prompt mitigation of issue
• Engage in oncall rotation
• Other duties as assigned
• KEY QUALIFICATIONS:
• 7 years working with desktop and IT systems engineering
• 5 years working with M365 & Azure administration
• Strong analytical and problemsolving skills
• Experience with service automation and collaboration services
• Selfstarter with ability to perform independently with minimal supervision
• Strong time management skills and manages well in a fastpaced environment with frequently changing priorities and assignments
• Experience leading small to medium sized projects
• Excellent verbal and written communication with a professional demeanor
• Expert customer service skills including the ability to listen interpret and explain computerrelated concepts in nontechnical terms
• Possesses strong interpersonal skills and the ability to work well with others to calmly handle critical situations with confidence and minimal direction
• Strong knowledge of current operating systems and software products
• PREFERRED QUALIFICATIONS:
• Bachelor s degree in related field.
• Cloud certifications: Azure Office 365 CompTIA Cloud etc.
• Advanced PowerShell scripting & tool making experience
• Experience supporting Microsoft SharePoint Server troubleshooting various systems and virtual hosting solutions.
• Solid networking skills
• Demonstrated consulting presentation training and project management skills

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