Job Title: Service Delivery Manager
Location: Coimbatore
We are looking for an experienced Service Delivery Manager to join our team in Coimbatore. The ideal candidate will be responsible for managing our Cloudops and Dataops teams ensuring the delivery of highquality services to our clients.
Responsibilities:
Oversee the daytoday operations of the Cloudops and data ops teams
Develop and maintain service delivery standards and processes
Monitor and report on service delivery performance
Collaborate with other teams to ensure seamless service delivery
Identify and implement improvements to enhance service delivery efficiency and effectiveness
Manage client relationships and ensure their satisfaction with our services
Provide leadership and guidance to the teams to ensure they meet their objectives
Handle escalations and resolve any issues that may arise
Requirements:
Minimum of 7 years of relevant experience in service delivery management
Proven experience in managing cloudops and data ops teams
Strong understanding of cloud technologies and data management
Excellent leadership and communication skills
Ability to work in a fastpaced environment and manage multiple priorities
Strong problemsolving and decisionmaking abilities
Bachelors degree in a related field (preferred)
If you are a dynamic and experienced Service Delivery Manager looking for a new challenge we would love to hear from you. Join our team in Coimbatore and help us deliver exceptional services to our clients.
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