Drive the IT/Digital vision and strategy for their area, develop operating plans, budgets and lead performance measurement to ensure the effective delivery of business objectives within timescales and quality standards.
Define and implement the strategy for trend technology; cloud computing, digital eco-systems and transformation, critical metrics setting, goals and achievements, Innovation hub, data strategy and governance. Showing to the business the relevance for this technology and how each one can impact in to the business.
Responsible to contribute to the International IT/Digital Strategy and local marketing company, and once defined guarantee the execution on the last mile, including projects, platforms, developments, software and hardware standardization.
Negotiate and manage demands with the global competence center for SAP Developments and improvements.
Develop an in-depth understanding of business areas’ strategies and needs for the future and ensure alignment with the IT/Digital Strategy. Support business change, acting as a single point of contact for senior partners, facilitating harmonies and alignment across the area.
Proactively find opportunities for IT/Digital to deliver innovative solutions to customer issues/challenges and situations where leadgroundbreakinghnological innovations can be deployed to business advantage. Creating opportunities with external players such as: innovation startups and innovation hubs (private and public).
Represent IT/Digital at SLT level and gain commitment to IT/Digital initiatives by applying specialist knowledge of services provided by IT/Digital and by marketing established, new and changed IT services to the customer groups
Assess, prioritise and effectively communicate customer needs, and initiate projects in partnership with the International Region IT/Digital team.
Encourage proactive collaboration and communication between Markets in NEMAG (and beyond) to ensure identification of standard methodology, scalability and harmonies.
Proactively engage with Region IT functions to ensure that global plans are developed with an appropriate understanding of the area/MC commercial strategy, business requirements and constraints
Oversee the delivery of the capability projects into the markets with quality, in partnership with business change leaders.
Drive transparency on exploitation of capabilities, increasing the value achieved from these investments.
Work with the business area to develop measurable strategy and portfolio performance metrics and ensure development of customer scorecards. Define and monitor the delivery of value through IT projects and initiatives
Work with the Customer Service function to ensure that IT delivery to the business is operating effectively, manage overall satisfaction with IT services and proactively identify risks, issues as well as improvement areas. Conduct analysis of demand for services improvement
Create a positive team climate of continuous improvement and recruit, lead, develop and motivate staff to achieve objectives and deliver competitive advantage through clear linkages between investment in people and business performance.
Control and monitor all costs, capacity planning and utilisation to support operational plans and define effective controls in line with IS Standards
Ability to manage problems that have multiple origins, conflicting partners, and dynamic environments involved
Managing crisis with global and local solution, in order keep the environment stable.
Contribute to the development of global policies and programmes to support and develop the business and ensure effective implementation in own area
Lead data transformation objectives within NEMAG
Works collaboratively with
Customers and internal partners to address issues and ensure that objectives remain aligned to the business plan
HR and IT leaders to identify and invest in key talent and emerging talent in order to develop the Leadership pipeline
IT functions to proactively communicate plans and current performance and to facilitate continuous improvement
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