Our client specializes in wellness medical aesthetics and offers the latest trends in cosmetic procedures in order to support clients in achieving their beautification goals. They are looking for a receptionist to join their Toronto office.
This position will be working closely with the Clinical Manager in supporting the customer services and administrative responsibilities within the Toronto clinic while also assisting with Oakville inquiries as well. Organization people and communication skills are a must ensuring a smooth day for both nurses and aestheticians.
Salary: $18.00 per hour to start with wage increase after 3 months.
Hours of Work:
Monday Wednesday to Saturday 10:00am to 7:00pm (FullTime)
Responsibilities
- Responsibility to assist with overall efficient operations of the office.
- Opening the clinic and getting clients settled in the treatment rooms.
- As the first point of contact greeting and assisting customers as they call or enter the clinic.
- Assisting the Clinic Manager with daytoday administrative duties.
- Assisting the Clinic Manager with marketing and contacting leads and inquiries.
- Booking in new clients with inside sales activities. Promoting treatments to clients on their first inquiry and booking consultations.
- Organizing and rescheduling appointment logs.
- Confirming appointments 12 days before booking time.
- Following up with clients within 2448 hours after their treatment to ensure satisfaction.
- Daily use of CRM system to check clients in and out.
- Answer phone calls and provide basic information. Redirect call as appropriate. Taking clear and concise messages.
- Keep the reception area organized.
- Assist the team with flipping rooms once used to get ready for the next clients (sanitizing organization etc)
- Assist the nurses on getting clients ready for treatments (i.e. applying numbing cream getting consent forms filled out)
- Filing patient charts.
Requirements
- Similar experience working in either reception or administration is an asset.
- Great communication skills with positive / friendly energy is key.
- Must have proficient organization and computer skills.
- A high level of attention to detail is needed.
- Professionalism and respect of confidentiality.
- Reliability and dependability is a must.
- Ability to work well under pressure.
Benefits
- Small office with a strong teambased collaborative environment.
- Stable and quickly growing environment.
- Option for either working as an Independent Contractor or Employee.
- Business phone will be provided for communication with clients and workrelated tasks.
- Wage increases after 3 months.
If you are a highly proficient and proactive Receptionist this could be the role for you. CLICK APPLY below to learn more!
We thank all who apply for this position. We commit to "communicate quickly communicate often and communicate well". All applicants will be contacted within 5 business days.
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We value diversity!! We recruit hire and promote both internally and to our clients without regard to race national or ethic origin colour age religion sex sexual orientation gender identity or expression marital status family status genetic characteristics or disability. Accommodations are available for candidates during all aspects of the selection process. IND1
Similar experience working in either reception or administration is an asset. Great communication skills with positive / friendly energy is key. Must have proficient organization and computer skills. A high level of attention to detail is needed. Professionalism and respect of confidentiality. Reliability and dependability is a must. Ability to work well under pressure.