Receptionist

• Responsibility to assist with overall efficient operations of the office.
  
• Opening the clinic and getting clients settled in the treatment rooms.
  
• As the first point of contact greeting and assisting customers as they call or enter the clinic.
  
• Assisting the Clinic Manager with daytoday administrative duties.
  
• Assisting the Clinic Manager with marketing and contacting leads and inquiries.
  
• Booking in new clients with inside sales activities. Promoting treatments to clients on their first inquiry and booking consultations.
  
• Organizing and rescheduling appointment logs.
  
• Confirming appointments 12 days before booking time.
  
• Following up with clients within 2448 hours after their treatment to ensure satisfaction.
  
• Daily use of CRM system to check clients in and out.
  
• Answer phone calls and provide basic information. Redirect call as appropriate. Taking clear and concise messages.
  
• Keep the reception area organized.
  
• Assist the team with flipping rooms once used to get ready for the next clients (sanitizing organization etc)
  
• Assist the nurses on getting clients ready for treatments (i.e. applying numbing cream getting consent forms filled out)
  
• Filing patient charts.
  

Requirements

• Similar experience working in either reception or administration is an asset.
  
• Great communication skills with positive / friendly energy is key.
  
• Must have proficient organization and computer skills.
  
• A high level of attention to detail is needed.
  
• Professionalism and respect of confidentiality.
  
• Reliability and dependability is a must.
  
• Ability to work well under pressure.
  

Benefits

• Small office with a strong teambased collaborative environment.
  
• Stable and quickly growing environment.
  
• Option for either working as an Independent Contractor or Employee.
  
• Business phone will be provided for communication with clients and workrelated tasks.
  
• Wage increases after 3 months.