Role Statement purpose:
Provision of administrative and secretarial services to the General Manager and occasionally to the other Directors in need.
Key Responsibilities:
- Receiving sorting and distributing all incoming correspondence.
- Receive from the hotel clients (Internal & External) and under the direction of the General Manager to prepare appropriate responses and follow up.
- Coordinate general admin matters in matters such as required training inspections audits servicing and maintenance of property.
- In charge of licenses approvals certifications required for business in liaison with external parties.
- Preparing materials required for meetings and documenting minutes.
- Offering general secretarial services to the General Manager and in need to the Managing Director and other Directors.
- Managing the General Manager files and records i.e. memos minutescirculars.
- Performing any other duties allocated by the General Manager.
Requirements
- University Degree in Secretarial Services or
- Post graduate Diploma in Business Administration secretarial course
- 23 years experience in a comparable function
Diploma in Hotel Management/Front Office Management or equivalent 3+ years experience in an equivalent role with a rated Hotel Exceptional listening and communication skills. A polite, engaging personality. Commitment to customer satisfaction and service excellence.