Level 1 SDL Support Manager
Posted on :
26-05-2024
Employer Active
1 Vacancy
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Job Description
- Generate enthusiasm for sales & distribution topics and ensure that all (new) functional processes are applied correctly.
- Identify recurrent sales & distribution incidents. Share this information with your manager to feed the knowledge base and to improve the processes if needed.
- Close collaboration with the loading teams in MEASPAC and China
- Provide support to the provider in a different cultural and linguistic context
- Have a taste for support functions
- Contribute constantly to the optimization of the quality of service
- Have an overview of the distribution operations and a good knowledge of the processes delegated to the service provider
- Availability and reactivity to provide quick answers to interlocutors
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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