Admissions Executive
Admissions Executive
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Job Description
THE ROLE
The primary role of the Admissions Specialist is to ensure that the administrative formalities for student enrolment reenrolment and departure run smoothly.
This role handles multiple student applications simultaneously and at different points in their enrollment journey. This position requires process discipline and a keen eye for details and procedures.
The Admissions Specialists role is critical in ensuring that first impressions of the school are positive and that applications are processed following the schools timelines policies and practices.
RESPONSIBILITIES Administrative management of enrolment and reenrolment files:
- Manage student enrolment and reenrolment requests (verification and validation of required documents communication with parents for missing/additional documents)
- Manage admissions committees (monthly planning preparation information to families)
- Update the student database and create opportunities on the CRM tool (Salesforce)
- Ensure the request and followup of student passes
- Ensure the application and followup of MOE exemption requests for Singaporean students (Ministry of Education files)
- Ensure the validity of visas for all students
- Produce certificates upon request
Departure File Management:
- Manage student departures: tracking preparation mailing of files to families certificates of completion
- Update the student database
- Regular analysis of the departure survey
Internal and External Relationship Management:
- Be the central point of contact to onboard and welcome prospective and/or enrolling families (by phone and by appointment)
- Advise families regarding educational opportunities and options admission process and other requirements policies and procedures as appropriate.
- Perform campus visits in support of the Parent Relations Specialist
- Provide support for Open House (4 times/year) and Virtual Open House (4 times/year): welcome tours answers to Q&A etc.
- Attend internal and external events (trade fairs visits etc.)
- Liaise with the various IFS departments: pedagogical secretariats finance GAIN FLSCO French Passerelle IT and bookstores
- Discuss specific situations with the pedagogical leadership when necessary
Management of reporting related to its activity :
- Regularly report on student enrolment reenrollments and departures and the demographics of IFS
- Followup of dashboard
- Respond to various surveys (AEFE CPE)
- Ensure that information and forms on the website are up to date.
- Identify and follow up on improvements to be made to Eduka to facilitate the proper management of enrolment reenrolment and departures (participate in the testing of the tools)
- Participate in the management of ad hoc continuous improvement projects as requested by management
SKILLS ABILITY AND REQUIRED FORMATION
Degree in secretarial administrative assistance or equivalent or experience in a similar position
Proficiency in computer office software
Knowledge of database management software (Eduka CRM) would be a plus
Proficiency in French and English required
Have a good sense of organisation
Demonstrate a high level of rigour and have a keen eye for detail and respect for procedures
Demonstrate autonomy
Ability to listen and relate to people
Ability to communicate with a focus on client servicing
Ability to work in a team and especially in pairs
Ability to be flexible
Ability to manage stress during periods of increased activity (MarchJuly)
Knowledge of the French education system is a plus
WORKING CONDITIONS
Permanent contract based on full time 42 hours per week
Remuneration according to the IFS salary scheme
Eight weeks of annual leave during school holidays
Medical insurance
Employment Type
Full Time
