Insurance Claim Executive
Insurance Claim Executive
Posted on :
23-10-2024
Employer Active
1 Vacancy
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Job Description
Responsibilities:
Coordinate with Claims Advisors on information and documents to support claims negotiation and settlement
Coordinate with Customer Service Coordinators to ensure accurate and timely submission of Letter of Demand (LODs)
Negotiate with insurers on claims offers on behalf of customers (uninsured losses claims loss of use/rental etc.)
Gather analyse and present evidence/information on complex claims cases to support in getting customers a fair deal on liability judgements and claims offers
Provide accurate and timely advices on claims offers and updates on status to Claims Advisors and customers
Ensure timely closure of claims and escalate cases to direct manager on overdue / low insurers offers
Submit Refund forms for claims due to customers and/or companies upon receiving insurers payment confirmation
Provide timely updates and details of insurers claims payments to customers and/or companies. Ensure related reports are updated whenever there is a change in case status
Ensure all claims document/information are organised and updated to ensure easy visibility/tracking and retrievable:
Sort and place physical files/documents based on category and status of each claim at designated area
Update related reports/records for ontime tracking of status.
Submit closed cases to CSCs for secured storage. Assist in such filing where required
Carry out claims processes diligently to achieve company s KPIs (Claims Settlement Accounts Receivables etc.)
Actively initiate/participate to improve such processes when required
Support in updating or provision of such report(s) on bimonthly basis or other period specified by management
Requirements:
At least 2 years of working experience handling Motor Insurance
Minimum GCE "O" level.
Independent individual who is able to multitask in a fastpaced environment
Meticulous committed and a strong team player.
Insurance Claim Executive
Education
Degree / diploma
Employment Type
Full Time
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