Key Deliverables And Responsibilities
- Ensure correct grooming standards are followed at all times
- Follow the Care Programme at all times
- Follow up on all financials, LQA, Forbes and TrustYou targets
- Is aware of the daily and monthly financial targets
- Actively contributes towards the achievement of financial targets
- Keep manager on duty updated of any guest feedback so they can update the Glitch Report
- Completes the relevant opening and closing checklists
- Maintains the HACCP & FIFO standards as required by the regional governing body
- Handle financial procedures according to guidelines set by the finance department
- Assume the responsibility of daily beverage operations
- Attends daily briefings prior to commencement of shift
- Ensure all appropriate equipment is on hand for each service period
- Should be creative, confident and prepared to think outside of the box
- Following the personal development plan set by the Restaurant General Manager
- Ensure the operational inventory is always accounted for and in immaculate condition
- Create opportunities for upselling products
- Follow Hotel Evacuation Policy in case of an Emergency
- Ensure awareness and delivers the optimum levels of service and guest satisfaction
- Conducts in weekly alcohol and liquor inventory
- Prepares Store requisitions / Bar requisitions, etc.
- Flexible to work in other areas when required by the immediate Supervisor.
- Records and submits all inventory transfer records
- Record any wastage, breakage or lose
- Ensures excellent set up and delivery of the outlet bar
- Prepares the relevant mise en place for all beverage related requirements
- Picks up and stores all the beverage related inventory
- To feel empowered, proactive and accountable within the work place