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Customer Journey Design Specialist
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Customer Journey Des....
NWC
drjobs Customer Journey Design Specialist العربية

Customer Journey Design Specialist

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1 Vacancy
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Jobs by Experience

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1 - 2 years

Monthly Salary

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Not Disclosed

drjobs

Salary Not Disclosed

Nationality

Saudi Arabian

Gender

N/A

Vacancy

1 Vacancy

Job Description

Req ID : 2448391

Education and knowledge:

Degree in service design, customer experience, communications or related field.
Deep understanding of business processes and customer experience details.
Technical skills:

Ability to use service design tools such as engaging analytics, wire drawings and related software.
Analytical thinking:

Analytical skills to understand current customer experience paths and identify areas that can be improved.
Ability to communicate:

Effective communication skills to interact with different teams and clarify visions and recommendations.

Employment Type

Full Time

Department / Functional Area

Helpdesk / Customer Service / Telecalling

Key Skills

About Company

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