Helpdesk Jobs in Ash Sharqiyah

Educational qualifications and certificates: Bachelor's degree in computer science or related field. Recognized IT certifications such as CompTIA A+, Microsoft Certified IT Professional (MCITP), or any similar certification. Experience: Previous experience in IT support of at le More...

Communication Skills: Good ability to communicate verbally and written with customers in a clear and friendly manner. Attention to detail: The ability to absorb the details of the products or services provided by the company and convey them correctly to customers. Patience and endur More...

We are looking for individuals with customer service experience and people A driven individual who needs little supervision while working remotely, not easily We are looking for those who can work independently but be a team player with skills to foster continued growth and high ;Sa More...

Excellent communication skills and the ability to deal with customers courteously and professionally. Ability to solve problems and respond to customer needs effectively. Flexibility and ability to deal with difficult situations. Ability to work effectively under pressure and in a dyn More...

Education and knowledge: Degree in service design, customer experience, communications or related field. Deep understanding of business processes and customer experience details. Technical skills: Ability to use service design tools such as engaging analytics, wire drawings and rela More...

Communication Skills: Excellent verbal and written communication skills, and the ability to communicate with customers effectively and professionally. Tact and Patience: The ability to deal with customers with tact and patience, even in difficult situations or emotional conversations More...

Excellent communication skills and the ability to interact with customers effectively and professionally. Deep understanding of customer needs and expectations and ability to analyze data related to customer experiences. Ability to design and implement customer experience strategies t More...

Review and conduct QA on support tickets against the set scorecard, providing feedback and improvement guidelines to agents Review DSAT tickets and provide an overview of issues and improvement opportunities to team leads Work on root cause analysis Identify trends, patterns and More...