Coffee Store Manager 30000 Craigavon

Miller Hospitality is recruiting an experienced store manager for a friendly local coffee shop in Craigavon.

The ideal candidates will have successfully led a team within a caf /restaurant and have experience with coffee & food production, dealing with customers and will be fully flexible in terms of working hours.

A minimum of 1-year experience in a similar management/supervisory role is required.

Some of your responsibilities will be:

• Coordinate daily Front of the House and back of house operations
  
• Deliver amazing service and maximize customer satisfaction
  
• Respond efficiently and accurately to customer complaints
  
• Organize and supervise shifts
  
• Appraise staff performance and provide feedback to improve productivity
  
• Ensure compliance with sanitation and safety regulations
  
• Manage your stores good image and suggest ways to improve it
  
• Control your stores operational costs and manage where necessary
  
• Train new & current employees on proper customer service practices
  

Requirements:

• Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role
  
• Proven customer service experience as a manager
  
• Enthusiastic and passionate about our customer service and reputation.
  
• Food and beverage (F&B) knowledge
  
• A good understanding of IT and working across various software s.
  
• Strong leadership, motivational and people skills
  
• Flexible with a positive, can-do attitude
  
• Strong financial management skills