Executive - International Voice Process

Executive - International Voice Process

Work Location: Chennai

Experience: 0 to 1 years

Year of Passing: 2019 - 2022

Work Profile: International Voice Process

Shift: UK/US Shift Timings (6:30pm-3:30am)

Mode of interview: Direct interview

Saturday & Sunday Off

Cab facility provided

Work from Office only

Responsible Areas:

• Should handle US Healthcare providers/ Physicians/ Hospital's Accounts Receivable.
• To work closely with the team leader.
• Ensure that the deliverables to the client adhere to the quality standards.
• Responsible for working on Denials, Rejections, LOA's to accounts, making required corrections to claims.
• Calling the insurance carrier & Document the actions taken in claims billing summary notes.
• To review emails for any updates
• Identify issues and escalate the same to the immediate supervisor
• Update Production logs
• Strict adherence to the company policies and procedures.

Requirements

• Within a voice process role, you need to possess the following skills:
• Sound knowledge in Healthcare concept.
• Excellent Knowledge on Denial management.
• Should be proficient in calling the insurance companies.
• Ensure targeted collections are met on a daily / monthly basis.
• Meet the productivity targets of clients within the stipulated time.
• Ensure accurate and timely follow up on pending claims wherein required.
• Prepare and Maintain status reports.