Telesales Executive

Telesales Executive

Overview:

Key Responsibilities:

• Conduct outbound calls to prospective customers to promote products or services
• Build and maintain a pipeline of leads through proactive prospecting
• Understand customer requirements and provide appropriate product or service solutions
• Meet or exceed sales targets and KPIs on a regular basis
• Handle objections and resolve customer concerns to secure sales
• Maintain accurate records of customer interactions and sales activities
• Collaborate with the sales team to ensure customer satisfaction and retention
• Adhere to compliance and quality standards during sales processes
• Utilize sales techniques and persuasive communication to drive conversions
• Stay updated on product knowledge and industry trends to effectively pitch offerings
• Contribute to the development of sales strategies and campaigns
• Provide feedback and insights to enhance sales processes and offerings

Required Qualifications:

• High school diploma or equivalent; Bachelors degree is a plus
• Proven experience in telesales or a similar sales role
• Demonstrated success in meeting or exceeding sales targets
• Excellent communication and interpersonal skills
• Strong negotiation and objection handling abilities
• Ability to work in a fastpaced targetdriven environment
• Sound knowledge of sales techniques and customer psychology
• Customeroriented with a focus on delivering excellent service
• Resilience and persistence in pursuing sales opportunities
• Proficiency in CRM software and sales management tools
• Adaptability and willingness to learn about new products or services
• Understanding of compliance and regulatory requirements in sales
• Ability to work effectively within a team and independently
• Proactive approach to lead generation and pipeline management
• Positive attitude with a passion for sales and achieving results

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