Sales Coordinator-SAP(Female)

CTC:25-30k

Responsibilities and Duties

Pre-Sales Coordination

Acknowledge enquiries received through various channels emails, website, telephone

Understanding the enquiry and identifying relevant vendors/stock items for the same

Floating the enquiries to the right vendors and receiving pricing from them

Coordinate with concerned person for pricing of stock items

Preparing quotations and sending the same to salesperson/customers

Follow up and negotiation with customers for the quotations

Post Sales Coordination

Update Sales Orders

Coordinate with Procurement to check Procurement Status

Coordinate with Warehouse & Logistics for Dispatch Status

Coordinate with Service & Maintenance Team for Service Status

Follow Up with Clients for Payments

After-Sales Service

Building and maintaining relationships with clients through telephone calls and emails

Understand and attend to clients grievances related to product and service

Facilitating service support for defective products and ensuring that the issue is resolved

Managing issues that arise due to defaults on the part of the customer.

MIS & Reporting

Updating SAP

Updating Sales Registers

Preparing daily/weekly and monthly reports

Need to know SAP Software. COMPULSORY

Working knowledge of Microsoft Windows and Excel spreadsheets using vlookup and

pivot tables

Demonstrated ability to assist senior management and sales representatives with any

additional work as needed

Have a strong work ethic and are eager to learn and make new sales with customers,

including add-on services