Business Analyst V

Job Title: Business Analyst V
Duties: We are currently seeking a senior business analyst with deep level expertise in Identity and Access Management solutions, and the implementation of Identity Governance systems in the enterprise. The Analyst will serve as a technical expert for requirements, design and implementation of Identity and Access Management systems and tools. The analyst will also assess and evaluate integrations to provide resolution of complex system problems and meet evolving business and security needs. This position will be responsible for understanding and supporting the design of clients organizational, procedural, and technological security controls within the context of the global regulatory frameworks and its suite of affiliated businesses.

An ideal candidate has a solid understanding of cybersecurity as it relates to Identity Governance systems, a proven track record of completing the business analysis work to successfully onboard applications into these systems, working in a team environment to bring projects in on time. This role requires a broad mix of business and technical acumen coupled with polished communication and a strong desire to learn. In addition to having strong technical skills, you must be comfortable in effectively communicating with business end users, technical IT teams, business partners, network providers, and business process outsourced vendors, all while being sensitive to a wide diversity of cultural and technical backgrounds in a global business environment.

Conducts interviews to gather requirements system integration into our Identity Governance system via workshops, questionnaires, surveys, site visits, workflow storyboards, use cases, scenarios, and other methods then works with stakeholders and project team to prioritize collected requirements
Translates requirements into functional requirements in a clear manner that is comprehensible to project team then conducts peer reviews of the business requirements to ensure that requirement specifications are correctly interpreted
Manages and tracks the status of requirements throughout the project lifecycle; enforce and redefine as necessary
Communicates changes, enhancements, and modifications of business requirements — verbally or through written documentation — to project managers, sponsors, and other stakeholders so that issues and solutions are understood
Research, review, and analyze the effectiveness and efficiency of existing requirements-gathering processes and develop strategies for optimizing or further leveraging these processes
Develops and utilizes standard templates to accurately and concisely write requirements specifications
Collaborates with project sponsors to determine project scope and vision
Leads testing and documentation efforts for the team, mentoring junior analysts
Serves as a subject matter expert for Identity and Access Management in the IGA space
Participates in the QA of existing solutions to ensure features and functions have been enabled and optimized including development of test plans as needed
Maintains Knowledge Base articles related to IGA processes
Creates process models, specifications, diagrams, and charts to provide direction to developers and/or the project team
Creates ad-hoc and scheduled executive-level reports as required

Skills: TOP SKILLS:
Business Analysis for SaaS products – ideally in identity governance such as Saviynt or SailPoint
Identity (IAM/IGA/AD and Azure AD/SSO and federation)
Experience on requirements gathering/analysis by working with application teams to onboard their applications into an IGA (Identity governance) system
Development and execution of Testing plans


Proven experience with business and technical requirements analysis, elicitation, modelling, verification, and methodology development in the Identity and Access Management space, including the Identity Governance area
10+ years of working experience in business analysis of Identity and Access Management, and/or information security capacity
Experience in information security concepts and applying them at scale
Understanding of internals of Identity Governance systems such as Saviynt/Sailpoint. Experience with SaaS offerings is a plus, Saviynt is preferred.
Experience in onboarding diverse applications into an IGA solution including provisioning, deprovisioning, granting of entitlements, and user access reviews is required
Experience with identity automation using ServiceNow workflows a strong plus
Experience creating and leading test programs for identity integration projects


Understanding of internals of IAM solutions such as Active Directory, Azure Active Directory, Microsoft Authenticator, MIM, Duo, Okta


Sound knowledge of all procedures, standards, and regulations for authorization and authentication, applied cryptography, and security vulnerabilities
Experience independently leading projects to completion
Experience with working with leadership and engineers
Able to exercise independent judgment, effectively prioritizing and executing tasks under deadline pressure
Excellent analytical, mathematical, and creative problem-solving skills
Excellent listening, interpersonal, written, and oral communication skills
Logical and efficient, with keen attention to detail
Demonstrated excellent technical writing skills
Highly self-motivated and directed
Strong customer service orientation
Experience working in a team-oriented, collaborative environment