Specialist IT Operations (Hybrid)

You will provide 3rd level support of the day-to-day operations for Microsoft 365, Azure Cloud, Windows servers, storage systems, operating systems, databases and standard business applications. You will work together with various IT groups and business partners to implement and maintain technical solutions globally. Drive varied infrastructure projects to success, from assessment and planning to implementation and documentation Manage Information Technology infrastructure within the organization, including the physical environment (e.g. WAN/LAN, servers, terminals), as well as server applications and software Perform integration, administration, and support of Office 365 & Azure Cloud technologies. Administer and maintain security of operating systems and software environments. Provide L3 support across infrastructure layer and enterprise systems PowerShell scripting knowledge is advantageous Focus on continuity of services. Develop and test plans to ensure the continuity of critical business functions and minimize information loss in the event of a disaster Qualifications: Bachelors degree in a related field (IT, etc.) from an accredited university. 4-7 years of related work experience very good experience with On-Premises, Hybrid and Cloud infrastructure Good understanding of networking concepts Excellent problem-solving skills and service orientation Very strong communication skills and experience communicating to diverse internal and external stakeholders Strong customer focus