Jira Admin

MatchPoint Solutions is a fast-growing, young, energetic global IT-Engineering services company with clients across the US. We provide technology solutions to various clients like Uber, Robinhood, Netflix, Airbnb, Google, Sephora, and more! More recently, we have expanded to working internationally in Canada, China, Ireland, UK, Brazil, and India. Through our culture of innovation, we inspire, build, and deliver business results, from idea to outcome. We keep our clients on the cutting edge of the latest technologies and provide solutions by using industry-specific best practices and expertise.

We are excited to be continuously expanding our team. If you are interested in this position, please send over your updated resume. We look forward to hearing from you!

Roles & responsibilities:

Application administration, including managing the purchasing, installation, configuration, and upgrades of our whole Atlassian instance
Implement system changes and administer access to systems and information within approved IT security policies, guidelines, and standards
Build and manage agile and service desk projects
Create and maintain governance plans for Jira and Confluence
Design, implement, and build complex workflows, schemas, dashboards, and permission schemes to serve as templates for Agile teams
Assist in building out educational resources for our user base to become familiar and comfortable with Jira and Confluence
Analyze usage data and be involved in licensing discussions

Job Description:

5+ years of experience administering Atlassian
Understanding of different project management methodologies
Excellent verbal and written communication skills with both engineering and non-engineering audiences with customer focus and problem solving mindset
Familiarity with SQL and JQL
Experience with managing cloud applications and platforms
Ability to find out-of-box solutions to best fit clients needs
Self-starter with the ability to overcome all obstacles and challenges with little to no supervision
Ability to juggle multiple responsibilities and prioritize automation over manual processes


Bonus Points:

Atlassian Certifications
Experience using Atlassian's REST APIs
Experience working with teams across different offices and timezones.