Quality Manager

QUALITY MANAGER NE, IN

GENERAL SUMMARY

The Quality Manager is responsible for customer satisfaction and acts as liaison between the customer and the Company. Responsible for maintaining customer and Company quality standards and policies, supporting Manufacturing and other support functions to resolve concerns, driving corrective and preventative actions, and continually improving processes to prevent problems.

ESSENTIAL JOB FUNCTIONS

1. Must have thorough understanding and experience with all current Automotive Quality methodology standards


2. Act as the customer contact for all quality issues and represent Company as required to resolve issues


3. Creation and maintenance of Control Plans, FMEA's, Flow Diagrams and In-Process Inspection documentation


4. Provide guidance to Production group related to part inspection


5. Aid in gage design reviews and purchase of applicable gages


6. Assist production with inspection, SPC, gage use


7. Participate in MRB review and product containment activity


8. Lead Problem Solving activities for the timely resolution to internal and external CAR's and customer quality related issues


9. Lead Corrective and Preventative teams, maintain and track Open Issues Logs


10. CMM Operation and part verification to support Company's quality system as necessary


11. Perform weld / assembly validation (cut and etch, push-out, torque, tensile test, etc..) as required


12. Perform annual validations / PPAP as required


13. Perform routine inspections, dimensional studies, and investigations, as necessary


14. Ensure proper containment procedures are followed when poor quality is detected


15. Support manufacturing when abnormalities occur, solve the problem or escalate upward


16. Ensure that all abnormalities to the standards are documented, escalated, and resolved while working together with Team Members to improve the standard for better Safety, Quality, and Productivity


17. Participate in Layered Audit process


18. Participate in New Product Development as necessary


19. Support and assist EPC team by providing leadership and basic quality direction


20. Support Internal/External/Customer audits as required


21. Coordinate individual, team and plant improvement activities


22. In addition to performing primary duties, the individual shall provide support where necessary

MINIMUM QUALIFICATIONS/REQUIREMENTS EDUCATION:

• Bachelor degree in metrology, industrial, mechanical, electrical or electronics engineering (Or relevant experience)


• Six Sigma Black Belt preferred


• Minimum 5 years manufacturing experience


• Minimum 3 years in automotive manufacturing


• Minimum 5 years cumulative in Quality functions Personal/Technical Skills:


• Thorough understanding of Control Plans, FMEA's, Flow Diagrams and In-Process Inspection


• Thorough knowledge of GD&T, SPC, Gage R&R, and gage use


• CMM Operation after programs and set up are established


• Understanding of weld / assembly validation (cut and etch, push-out, torque, tensile test, etc..)


• APQP, PPAP, MSA, Core Tools


• Thorough understanding of Problem Solving and Root Cause Analysis


• Detail oriented and able to work with minimal supervision


• Demonstrate strong leadership abilities.


• Demonstrate and model Hands-on, involved, Go-See approach


• Highly organized


• Strong Interpersonal communication skills


• Will have the ability to work schedule that allows completion of the job on a daily basis


• Able to clearly communicate in verbal or written forms and act as a liaison between Production and Quality


• Ability to speak and write in the primary language of the Company facility of employment


• Computer (PC) and Microsoft Office


• ShopEdge


• QCBD


• Minitab


• PC DMIS


• Customer Portals Training:


• Internal auditing


• Automotive Core Tools


• CMM operation


• Fundamentals of IATF 16949