Technical Support L2 - AD & Exchange

Hello,

Greetings for the day !!!

We are hiring "Technical Support L2 AD & Exchange" for one of the international MNC specialized into Hardware & Networking based @ Mumbai & Pune !!!

Position: Technical Support L2 AD & Exchange

Good to Have Skills

Windows Server, Performance Management, Virtualization

Must Have Skills

Communication Skills, Microsoft Exchange, Windows Active Directory, Exchange 2010/2007/2003, DNS, Active directory 2008 r2, Public key infrastructure, DHCP

Experience Level: 2+ Years

Job Description:

• Should have Knowledge/Worked on below domain in MS Exchange & Active Directory Category:
• Advanced Knowledge of Active Directory Replication and troubleshooting
• Advanced knowledge of Active Directory User and Permission Management and troubleshooting.
• Advanced Knowledge of Active Directory Share management and Troubleshooting
• Advanced Knowledge of Active Directory Group Policy and troubleshooting
• Advanced Knowledge of File and Print Management and troubleshooting
• Expert knowledge in Exchange 2003, 2007, 2010 and 2013
• Must have a minimum of 4 years working experience and intimate proficiency with Microsoft Exchange 2003, 2007 and 2010 administration and troubleshooting in a large-scale multi-site environment.
• Expert knowledge in supporting, maintaining and administering core Microsoft technologies including from Windows Server 2003 to Windows Server 2019.
• Must have skills in deploying Exchange in a large enterprise environment.
• Knowledge of Exchange Hardening.
• Must-Have Knowledge of Server OS and Application monitoring through Event Viewer.
• Candidates need to work on System generated Incidents.
• Work on Tickets related to windows.
• Handle Client Calls.

Roles & Responsibility

• Enthusiasm for learning new skills
• Good communication skills - both written and verbal
• Passion for providing exceptional service to customers
• Strong sense of ownership and accountability
• Strong work ethic and capable of handling stress
• Should be able to work 24*7
• Should be able to work on Ticketing Tool

Employment Mode: Permanent

Work Mode: Work from office

Shift: 24*7 Rotational Shift

Location: Mumbai & Pune

Skills : Active Directory,MS Exchange,DNS Server,DHCP,Exchange Server,Exchange 2007/2003/2010/2013,Public Key Infrastructure,Communication Skills