Customer Service Representative
Posted on :
15-10-2022
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Posted on :
15-10-2022
Job Description
Were hiring!
Ubiquity is hiring for Customer Service Representative to join our team. Our Customer Service Representatives is an integral role in the operations of our Bacolod office.
Were made of something different.
We act with empathy and urgency. We treat our clients, colleagues, and community like members of the family. We have grit, tenacity, and perseverance, and a proven track record of meeting and exceeding goals every person, in every role, for our company and our clients. Think you have what it takes? Join us!
Responsibilities:
Attends to customers' needs by answering product and service related queries
Provides product overview and information about other services and offerings
suggesting information about other products and services
Opens customer accounts by recording account information
Maintains customer records by updating account information
Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem expediting correction or adjustment; following up to ensure resolution
Maintains financial accounts by processing customer adjustments. Recommends potential products or services to management by collecting customer information and analyzing customer needs. Prepares product or service reports by collecting and analyzing customer information. Contributes to team effort by accomplishing related results as needed
Ideal candidates have:
Legal age of 18 yrs old and above
Must be amenable to work onsite
At least High School Educational Attainment
Complete Government Numbers (SSS, Pag-Ibig, TIN, Philhealth) and valid NBI/Police Clearance
The Perks.
Medical, Dental, Vision and Life Insurance Benefits
Paid Time Off
Retirement Benefits
Learning and Development Opportunities
Ubiquity is hiring for Customer Service Representative to join our team. Our Customer Service Representatives is an integral role in the operations of our Bacolod office.
Were made of something different.
We act with empathy and urgency. We treat our clients, colleagues, and community like members of the family. We have grit, tenacity, and perseverance, and a proven track record of meeting and exceeding goals every person, in every role, for our company and our clients. Think you have what it takes? Join us!
Responsibilities:
Attends to customers' needs by answering product and service related queries
Provides product overview and information about other services and offerings
suggesting information about other products and services
Opens customer accounts by recording account information
Maintains customer records by updating account information
Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem expediting correction or adjustment; following up to ensure resolution
Maintains financial accounts by processing customer adjustments. Recommends potential products or services to management by collecting customer information and analyzing customer needs. Prepares product or service reports by collecting and analyzing customer information. Contributes to team effort by accomplishing related results as needed
Ideal candidates have:
Legal age of 18 yrs old and above
Must be amenable to work onsite
At least High School Educational Attainment
Complete Government Numbers (SSS, Pag-Ibig, TIN, Philhealth) and valid NBI/Police Clearance
The Perks.
Medical, Dental, Vision and Life Insurance Benefits
Paid Time Off
Retirement Benefits
Learning and Development Opportunities
Employment Type
Full Time
Company Industry
Call Center / BPO / KPO / Outsourcing
Key Skills
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