French Customer Advisor - B2B - Travel industry

Want to experience working and living in an international environment? We can offer this! Move to Portugal and experience living in one of the oldest nations in Europe. Get to know Portugal s rich culture and history, meet new people with a lot of different nationalities, taste Portugal s famous port wine and visit the beautiful castles. You can do all of this while also developing on professional level. We can offer job positions in an international company, that focusses on their employees strengths and values, in a unified team. Sounds like an adventure for you? Take a look at the following job position!

You will be the bridge between the hotels and the suppliers: Information, Support and complaints B2B

Responsibilities

• Prepare, maintain, and review purchasing files, reports and price lists.

• Confer with customers by telephone, email or Chat to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.

• Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.

Your Profile

• Native German or French and fluent English (minimum level B2).

• Excellent communication skills coupled with empathy and team spirit.

• Previous experience in Customer Service or a tourism/travel representative is a plus.

• For non-EU residents, it is mandatory to have a valid work permit.

What do we offer?

• Competitive wages (14 monthly payments per year)

• Performance bonus

• Transportation allowance

• Relocation package accommodation in a shared apartment for 6 months and flight reimbursement.

Additional Benefits

• Work with adventurous people from over 15 nationalities

• Benefit from our modern amenities, an on-site doctor, many discounts in local businesses, company parties and events and much more!

• We promote inter-company mobility to work at any of our sites around the world.

• New and modern office located where the action is: Lisbon - Portugal.

Location

Lisbon, Portugal