Relocation Support For Native German Speakers
Relocation Support For Native German Speakers
Posted on :
04-10-2024
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Job Description
Key Responsibilities:
- Provide outstanding customer support to Germanspeaking clients through phone email and chat.
- Address customer questions and concerns regarding products and services.
- Deliver accurate information and solutions ensuring customer satisfaction.
- Work closely with team members to improve processes and service quality.
- Record and manage customer interactions in internal systems.
Requirements:
- Native fluency in German.
- B2 level English proficiency.
- Excellent communication and problemsolving ss.
- A customerfocused mindset with the ability to stay calm under pressure.
- Flexibility to work on rotating shifts.
- Prior experience in customer support is welcome but not requiredcomprehensive training will be provided.
Salary & Benefits:
- Competitive salary with the opportunity to increase earnings through performancebased bonuses.
- Bonuses available for meeting key performance indicators.
Relocation Support:
For candidates relocating from outside Continental Portugal:
- Full support with paperwork (NIF and NISS) to settle in Portugal.
- istance in finding accommodation to suit your needs.
- A relocation bonus of 2500 (gross) paid with your first payroll cycle. For candidates relocating from within Portugal (100 km or more from Lisbon):
- A relocation bonus of 1000 gross to help with your move.
Why Join Us:
- Be part of a dynamic supportive team.
- Full training provided regardless of your previous experience.
- Opportunities for career growth and development.
- Play an important role in delivering toptier customer service to our valued clients.
If youre looking for a rewarding career in customer support wed love to hear from you!
Remote Work :
No
Employment Type
Full Time
Key Skills
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