Mandarin Customer Experience Executive (Open to Undergraduates)

Position: Mandarin Customer Experience Executive Location: Taguig City Schedule: Dayshift Weekends Off / AU time Work Set Up: Onsite Industry: BPO Company Salary: Php86,000 Requirements: At least Sr/High School Graduate or equivalent to Senior HS Mandarin speaking and writing (both English and Mandarin) agent who will handle voice and email touchpoints Must have a customer service background Travel account experience preferred Proficient communications skills in both Mandarin and English Familiar with Gmail Has experience in navigating multiple computer applications simultaneously For non-Filipino citizen, must have AEP permit Duties: Provide world-class service to our customers in an accurate, efficient and respectful manner on every call as measured by different performance metrics. Managing a team of representatives offering customer support. Overseeing the customer service process. Requirements: Initial Interview Language Interview Final Interview Job Offer