Customer Service Representative
Customer Service Representative
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Job Description
Job description
As a Customer Service Representative you are a key member of the team and represent Molly Maid on support calls. You are responsible for handling service requests and customer complaints. Exemplifying our code of values you show respect and courtesy to all customers and employees.
You are selfmotivated energetic and enjoy helping people. You are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a daytoday basis.
Specific Responsibilities:
- Receive incoming calls in professional and courteous manner
- Schedule estimates & cleans
- Perform marketing functions to sell additional work and earn business
- Return customer calls and respond to customer complaints
Job Requirements:
- MUST BE BILINGUAL IN ENGLISH AND SPANISH
- Minimum one year of customer service experience
- Strong verbal communication skills
- Detailoriented with strong data entry skills
- Positive Attitude
- Team player who can work independently
We are actively interviewing for this position Apply today by sending your resume and salary requirements!
This is a Fulltime position. Five days a week. Eight hours a day;
07:30am 3:30pm.
Remote Work :
No
Employment Type
Full Time
