Have responsibility as the key customer interface the customer while also leading the collaboration with the Ericsson Service Delivery Unit (SDU) to secure performance and lifecycle of the Service, working closely with the MSCOO, Service Architecture, Reliability and Improvement leads, Operations, Design, projects, solution and customer support teams.
Managing a team of managers, team leaders, engineers and technicians covering all domains under responsibility
Ensure daily, weekly, bi-weekly, monthly and quarterly deliverables and follow up internal tasks that ensures network performance is maintained and improved where possible.
Improving the automation in reports preparation and generation and building utilization and performance monitoring alarms for better dimensioning of network capacity.
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.