Last Mile Lead
Posted on :
02-10-2022
Employer Active
1 Vacancy
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Job Description
- Implement an effective operating model for the e-Commerce Last mile deliveries using internal and/or 3P service providers.
- Develop detailed processes, quality control measures, and KPI’s for a seamless and effective last mile operation.
- Review daily reporting for all internal/external customers to assess performance and full order management.
- Liaise with the IT team for related IT issues which affect the day-to-day working of the site and liaising with IT team to ensure issues are resolved immediately.
- Find the most appropriate solution to deliver goods to end customers to offer the best unified customer experience for the country at the lowest cost.
- Implement the delivery of service contracts with providers/suppliers and ensure these are up to date with its accurate application.
- Ensure that KPI’s provided by the delivery companies/suppliers meet the defined targets.
- Ensure that the logistics services providers & suppliers upload accurate information & documents in the Transport Delivery System.
- Manage and ensure that all cash handling during the last mile operations are as per company’s defined guidelines and procedures.
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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