Associate Systems Engineer - Operations Center
Posted on :
17-07-2022
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1 Vacancy
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Job Description
- Apply broad knowledge of Boeing airplane design and/or engineering principles to solve Urgent/AOG system issues
- Solve technical, operational and quality issues that cannot be resolved by the customer
- Assess system failures and develops solutions for continued safe operation of aircraft
- Design and/or provide analysis of interim and final engineering solutions to return airplanes to revenue service
- Conduct root cause analysis and develop dispositions for nonconformance’s
- Analyze reported problems for potential safety issues
- Develops solutions utilizing sound engineering logic, experience, and published data
- Provides troubleshooting assistance to customers via telephone
- Collaborates with other support groups to develop solutions
- Communicates with customers if additional information is needed or roadblocks arise
- Perform review of the requests and determine the best avenue for resolution
- Review outgoing messages for quality
- Correspond with Operators through BCS, e-mail, IM and telephone
- Acts as point of contact for incoming calls and BCS Service Requests
Employment Type
Full Time
Department / Functional Area
Key Skills
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