An executive housekeeper is responsible forsupervising the housekeeping operations and delegating tasks to the housekeeping staff. Executive housekeepers inspect the maintenance of the facilities within their assigned areas, ensuring that the cleaning duties are done efficiently.
- Lead a team of multinational housekeepers, laundry attendants and public space attendants to continuously improve cleanliness and productivity.
- Plan and schedule proper staffing accordingly for all special events as in conventions, groups, VIP's.
- Implement policies and procedures to ensure that acceptable standards are met with OSHA, JCAHO, local and state regulations.
- Train and oversees employee compliance with OSHA standards regarding proper usage and dilution of chemical products, equipment safety and usage ,
- Devise daily deployment of housekeepers base on hotel occupancy, arrivals and departures.
- Maintain and document all personal and departmental documents pertaining to the housekeeping department, from payroll to inventory.
- Acknowledge budget and payroll guidelines to ensure that each area of responsibility operates within establish cost while providing maximum service.
- Facilitate inter-departmental communication to effectively provide customer support.
- Monitor and act on special requests as needed; VIPs, special needs rooms, connecting, etc.
- Facilitate inter-departmental communication to effectively provide customer support.