Telecalling Jobs in Ghana

Supervising the Customer Service staff on their daily responsibilities. Following up on received complaints & corresponding to sender. Ensures adherence to GUC policies & values through monitoring and coaching staff. Communicating with other departments to facilitate probl More...

University degree in a related field such as information technology, business administration, computer science, or any related major. A deep understanding of customer care systems and the technologies used in them, such as CRM, email, and social media platforms. Advanced analytical sk More...

University degree in a related field such as business administration, marketing, hospitality management, or any related major. A deep understanding of customer service concepts and methods, including rules for dealing with customers and managing problems. Strong analytical skills to e More...

University degree in a related field such as business administration, marketing, hospitality management, or any related major. A deep understanding of customer service concepts and methods, including rules for dealing with customers and managing problems. Strong analytical skills to e More...

Creating effective customer service procedures, policies, and standards. Developing customer satisfaction goals and coordinating with the team to meet them on a steady basis. Maintaining accurate records and documenting all customer service activities and discussions. Managing th More...

Answering questions or inquiries that the customer needs to know. Providing high-quality service that meets all customer needs and enhances their level of satisfaction. Research and view the latest information and products of the company and review the company’s policy from time More...

Communication Skills: Ability to communicate clearly and effectively with customers. Customer Service: Ability to provide excellent customer service and resolve problems quickly. Flexibility: The ability to deal with various requests and complaints with flexibility and patience. Time More...

University degree in a related field such as business administration, marketing, hospitality management, or any related major. A deep understanding of customer service concepts and methods, including rules for dealing with customers and managing problems. Strong analytical skills to e More...

University degree in marketing, business administration, data science or related field. Deep understanding of data analysis principles and use of data analysis tools such as Excel, SQL, and Power BI. Ability to understand and interpret customer behavior and needs through data analysis More...

University degree in marketing, business administration, data science or related field. Deep understanding of data analysis principles and use of data analysis tools such as Excel, SQL, and Power BI. Ability to understand and interpret customer behavior and needs through data analysis More...

University degree in marketing, business administration, data science or related field. Deep understanding of data analysis principles and use of data analysis tools such as Excel, SQL, and Power BI. Ability to understand and interpret customer behavior and needs through data analysis More...

Manage and supervise a team of customer service representatives. Develop and implement customer service policies and procedures. Monitor and evaluate customer service performance metrics. Handle escalated customer complaints and resolve issues effectively. Collaborate with other More...

Guest arrival experts take the initiative to provide a wide range of services that guide guests through their arrival and departure experiences. They are empowered to move around and do what needs to be done. Whether it's addressing operational needs, handling guest requests, comp More...

effective communication: Excellent communication skills with the ability to clearly articulate and understand customer needs. Patience and analysis: Ability to deal with customers patiently, understand the challenges they may face, and solve problems effectively. Product or service More...

Communication skills: Ability to speak clearly and listen effectively. Computer Proficiency: Knowledge of call center software and CRM systems. Problem Solving: Ability to efficiently handle customer inquiries and complaints. Ability to work under pressure: Handle a high volume of cal More...

Communication skills: Ability to speak clearly and listen effectively. Computer Proficiency: Knowledge of call center software and CRM systems. Problem Solving: Ability to efficiently handle customer inquiries and complaints. Ability to work under pressure: Handle a high volume of cal More...

Efficient Order Processing: Seamlessly process customer orders, ensuring accuracy and timeliness. Customer Account Management: Maintain and manage customer accounts to ensure a smooth, personalized experience. Responsive Communication: Respond promptly to customer inquiries, issue More...

Educational qualification: Bachelor's degree in business administration, information technology, or related field. Communication Skills: Excellent ability to communicate effectively with customers, whether orally or in writing. Creative Solutions: The ability to provide innovative More...

Efficient Order Processing: Seamlessly process customer orders, ensuring accuracy and timeliness. Customer Account Management: Maintain and manage customer accounts to ensure a smooth, personalized experience. Responsive Communication: Respond promptly to customer inquiries, issue More...

A prominent telecommunications company is currently offering plenty of job vacancies in Qatar. With the latest Ooredoo Careers, you can be a part of an employee-centric environment that prioritizes professional development. This company has gained recognition for its dedication to inn More...