Team Lead Customer Care Jobs in Cairo

Collaborating with coworkers to conceptualize, develop, and release software. Conducting quality assurance to ensure that the software meets prescribed guidelines. Rolling out fixes and upgrades to software, as needed. Securing software to prevent security breaches and other vuln More...

Leadership and Team Management: Lead, mentor, and manage a team of backend engineers, fostering a collaborative and high-performance work environment. Conduct regular code reviews to ensure code quality, maintainability, and adherence to best practices. Architecture and Developme More...

Managing the day-to-day activities of the team. Motivating the team to achieve organizational goals. Developing and implementing a timeline to achieve targets. Delegating tasks to team members. Conducting training of team members to maximize their potential. Empowering team mem More...

Lead development of features, experiments, technical projects, and complex systems  Be a technical architect, leader, with hands-on experience towards the right technology. Translate application storyboards and use cases into functional applications. Design, build, and maintain e More...

Review data for duplication: Evaluate lead lists and lead generation criteria, identify duplicate entries and ensure uniqueness of captured leads. Filter decision-makers: Verify the relevance and validity of the decision-makers within the target criteria. Verify contact details: R More...

Meeting with the management team to define EHS goals and objectives. Training employees on health and safety policies and best practices. Conducting inspections and identifying hazards and EHS violations. Providing solutions and intervention strategies for hygiene, health, and safe More...

Roles and responsibilities responsible for leading the development and implementation of DevOps processes and tools, as well as providing technical guidance and support to development teams. The DevOps Lead will work closely with developers, QA engineers, and IT operations teams to e More...

Key Responsibilities:Oversee daily operations within the contact center ensuring adherence to policies and quality standards.Lead inspire and develop a team of agents to deliver exceptional customer service i.Analyze performance metrics to identify areas for improvement and implement More...

Managing master data, including creation, updates, and deletion. Managing users and user roles. Provide quality assurance of imported data, working with quality assurance analysts if necessary. Commissioning and decommissioning of data sets. Processing confidential data and info More...

Lead and motivate a team of bilingual professionals Utilize your medical background to provide guidance and support Ensure compliance with industry regulations and standards Collaborate with other departments to optimize processes Conduct regular performance evaluations and prov More...

Providing high-quality service that meets all customer needs and enhances their level of satisfaction. Research and view the latest information and products of the company and review the company’s policy from time to time. Evaluating the customer experience, writing notes, and s More...

Respond to customer inquiries and provide support via phone, email, and chat. Troubleshoot and resolve technical issues related to our e-learning platform. Assist customers with onboarding, registration, and payment processes. Provide product information and guide customers throu More...

Ensure all enquiries are answered to client's standard within the agreed time frame, where all aspects of the client and customer experience are delivered to the highest levels, ensuring company standards and usage of dedicated systems are attained and adhered to. Taking respon More...

Continually meeting or exceeding sales quotas. Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets. Monitoring the performance of the sales team. Ensuring that the store is clean and well-maintained at all times. Buil More...

Zou jij willen werken bij een GGZ instelling die anders is dan anderen? Bij onze opdrachtgever wordt de mens in het geheel bekeken (volgens een holistische visie). Naast individuele psychotherapie is er uitgebreid aandacht voor lichaamsbeweging, gezonde voeding en leefstijltraining.On More...

About Us:We are a growing agency that helps businesses from different industries scale. Our team members are resultsdriven individuals who like to move fast get the job done and have fun doing it.We are looking for an experienced Nesting Call Center Team Leader to oversee our call cen More...

About Us:We are a growing agency that helps businesses from different industries scale. Our team members are resultsdriven individuals who like to move fast get the job done and have fun doing it.We are looking for an experienced Nesting Call Center Team Leader to oversee our call cen More...

Provide Direct Customer Support through various channels. Improve and sustain team performance to deliver and exceed assigned key performance indicators (KPIs) and Manage a team of 25+ interpreters. Investigate and resolve customer complaints and queries particularly escalated one More...

Plan and manage real estate development projects from inception to completion Ensure projects meet budget, quality, and timeline targets Collaborate with architects, engineers, contractors, and city officials to ensure compliance with regulations and requirements Develop and main More...

Drive opportunity pipeline Hygiene and ensure adequate pipeline health Lead Sales Platform digital transformation (MS Dynamics) Develop Sales Enablement platform and lead Sales Academy to build a high-performance sales culture & develop training programs for sales teams about More...