Service Management Jobs in Cairo

Handel RAYA Customer users consulting to apply the ITIL / ITSM best practices -Gather, analyze customer requirements and map the needs to the ITSM solutions -Handle implementation, integration, customization and support of Service Management / Monitoring / Automation tools -Conduct UA More...

. Elevate the customer service experience, cultivating a base of engaged and satisfied customers. . Own customer issues from start to finish, coordinating with relevant departments for resolution. . Analyze performance metrics to deliver comprehensive reports and insights. . Han More...

At Aristocrat, We are on a mission to find the best talent potential individuals in thirst for innovation & Knowledge evolution.Career in Aristocrat Involves remote modality and several cutting edge stipend linked corporate certification in house programs. Send you CV to (WhatsAp More...

ISO Standards and COBIT: Demonstrate awareness and adherence to ISO standards, particularly ISO19770, and possess knowledge of COBIT principles to enhance IT governance. ITIL Foundation V4: Apply ITIL Foundation V4 principles to optimize IT service management, aligning asset manage More...

Responsibilities: Maintaining positive relationships with customers. Identifying customer needs and overseeing service delivery within the business context. Leading the service delivery team, managing conflict, and ensuring the team's processes and tasks are carried out effic More...

We seek an Account Management Administrator who will be responsible for working closely with Account Managers and Account Executives to help support our client engagement and account management activities. The right candidate is an independent thinker, adept at building strong relatio More...

Answer incoming calls from customers promptly and professionally. Make outbound calls to follow up on customer inquiries, resolve issues, and gather feedback. Respond to customer inquiries via chat and email in a timely and courteous manner. Provide accurate information about pro More...

Responsibilities: Review & update the travel policy whenever needed to reflect the changes in the business needs and present to approval for the concerned stakeholders Receive, review and process business travel requests in a timely manner in accordance with the approved travel More...

The ability to work together and cooperate with the work team. Proficiency in oral and written communication skills. Possessing creativity and devising appropriate solutions to problems. Flexibility and ability to face work pressures and challenges. Commercial awareness and understand More...

Responsibilities: Ensuring company policies are followed. Optimizing profits by controlling costs. Hiring, training and developing new employees. Resolving customer issues to their overall satisfaction. Maintaining an overall management style that follows company best practices More...

Responsibilities: Developing and implementing a corporate travel policy. Setting up and organizing a monthly or annual travel budget. Negotiating rates, travel deals, and contracts with travel agencies. Maintaining a good working relationship with travel service providers and ve More...

CA Global Headhunters has been retained by the Afreximbank based in Cairo Egypt to recruit for this position. For more information on the Afreximbank please visit their website . Should you meet the minimum requirements and wish to apply for the position please apply directly to CA Gl More...

CA Global Headhunters has been retained by the Afreximbank based in Cairo Egypt to recruit for this position. For more information on the Afreximbank please visit their website . Should you meet the minimum requirements and wish to apply for the position please apply directly to CA Gl More...

Coordinating with cross-discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules. Meeting with project team members to identify and resolve issues. Submitting project deliverables and ensuring that they adhere to qualit More...

The ability to work together and cooperate with the work team. Proficiency in oral and written communication skills. Possessing creativity and devising appropriate solutions to problems. Flexibility and ability to face work pressures and challenges. Commercial awareness and understand More...

The ability to work together and cooperate with the work team. Proficiency in oral and written communication skills. Possessing creativity and devising appropriate solutions to problems. Flexibility and ability to face work pressures and challenges. Commercial awareness and understand More...

Putting plans for organizing staffing to run the plant services department in efficient way to cut cost and improve profitability Prepare & implement public relations & strategies to improve our company image & profile with our major clients to maximize our market share More...

The Service Delivery Manager's main objective is to manage the performance of services to clients as agreed in the contract and ensure that the Service Levels are achieved Define service level agreements (SLA) related to contracted services and have an excellent understanding o More...

Responsibilities: Reading customer orders accurately. Locating and selecting the specific warehouse items to fulfill the customer's order. Operating forklifts and other warehouse machinery to stack items and prepare orders for shipping. Placing the prepared orders in the cor More...

Provide effective leadership to the Room Service teams to ensure targets are met and exceeded both for the hotel and individual development Ensure compliance of brand standards Evaluate guest satisfaction levels with a focus on continuous improvement Aware of trends and propose i More...