Product Support Jobs in Egypt

RAYA Customer Experience (RAYA CX) is a leading provider of nextgeneration BPO and customer experience management services for Fortune 1000 companies across North America Europe the Middle East and Africa. Since 2001 RAYA CX has been delivering integrated business process outsourcing More...

Job Title: Technical Support EngineerDepartment: Technical ServicesLocation: Nasr City CairoReports To: Technical Support ManagerJob SummaryWe are seeking an experienced and customerfocused Technical Support Engineer with a strong background in networking and cybersecurity to join ou More...

Providing software application support under the supervision of the Senior Engineer. Performing analyses on software application functionality and suggesting improvements. Ensuring effective front-end and back-end functionality of applications. Consulting with the software develo More...

Ensure high level of quality and accuracy in the daily work. Enhance after selling service & provide total customer satisfaction. Handle customers' inquiries and provide solutions to their problems. Sell e& products and services and ensure proper collection of requir More...

Maintaining a positive, empathetic, and professional attitude toward clients at all times Assist with challenging client requests or issue escalations as needed Acknowledging and resolving clients' complaints Communicating and coordinating with colleagues as necessary Keeping More...

Provide expert-level technical support for Routing & Switching infrastructure, including configuration, troubleshooting, and performance tuning. Manage and maintain network systems, ensuring optimal performance and reliability. Troubleshoot and resolve complex network issues, pr More...

 Collect documentation regarding the offer/order and records in order to prepare the techno-commercial quotation  Provide information to the risk review process in accordance engineering proposals that meet customer's technical requirements  Contribute to the development of More...

● Liaise with managers to determine training needs and schedule training sessions. ● Design full kit effective training programs. ● Conduct seminars, workshops, individual training sessions, etc. ● Support and mentor new employees. ● Conduct evaluations to identify areas of improv More...

1- Education & knowledge about our company systems, tools, and processes 2- Building up selection & catalog quality Optimizing supply chain & inventory operations 3- Driving increased traffic/conversion Working Backwards 4- Share targets on business metrics to More...

Providing customers with IT support via desktop solutions, chat functions, emails, and calls. Assisting customers with account setup and application installations. Ensuring optimal application functionality by configuring networks. Troubleshooting IT issues by asking customers ta More...

Manage and maintain database systems to ensure optimal performance and reliability. Perform routine database maintenance tasks such as backups, restores, and updates. Troubleshoot and resolve database-related issues in a timely manner. Collaborate with cross-functional teams to s More...

Provide strong support in the TX access and BH area at all technical levels of operation. Ensure proper and timely handling of individual/global complaints related to Transmission area. Responsibility of Initiating actions to improve the quality, availability and measurement of the More...

What youll do:The initial customer contact is made via email with the goal of converting this initial interaction into a phone call. All technical and businessrelated dialogue is conducted during this call where you engage in a personalized dialogue with customers to identify their un More...

Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls. Meeting planned sales goals. Setting individual sales targets with the sales team. Tracking sales goals and reporting results as necessary. Overseeing the activities and More...

Job Description About the Role: We seek a highly motivated and customeroriented individual to join our dynamic customer support team. As a Customer Support Representative on the biggest entertainment platform in the Middle East you will be responsible for providing exceptional support More...

Position Overview:Were on the lookout for an experienced Senior Product Design Lead to lead the charge in our design endeavors. As the creative force behind user experience youll play a pivotal role in shaping the evolution of mazeed. This is a unique opportunity for a strategic think More...

Strategizing and presenting ideas to stakeholders. Defining product features according to customer needs. Leading the development process. Acting as the main point of contact between teams and stakeholders. Managing and prioritizing product backlog items. Assisting the scrum/pr More...

Embark on an exciting journey into product management with an exclusive internship opportunity offered by Kreativstorm a dynamic and innovative managementconsulting firm based in Berlin Germany. Work remotely with our multinational team and advance your career in product management!If More...

 Key Responsibilities Health Care providers (HCP) relationship management: Delivers expected performance and beyond in the Delta Region territory for AA portfolio Creates a precall plan using SMART objectives & effectively evaluates calls and documents postcall Uses evidenceb More...

Alnafitha IT is a leading independent provider of IT services and solutions in Saudi Arabia founded in 1993.As a fully Saudiowned company we have established ourselves from a startup business to a market leader offering a comprehensive range of IT solutions tailored to meet the unique More...