Manager Customer Support Jobs in Cairo

Providing software application support under the supervision of the Senior Engineer. Performing analyses on software application functionality and suggesting improvements. Ensuring effective front-end and back-end functionality of applications. Consulting with the software develo More...

Respond to the Facilities department help desk tickets. Follow up on all the maintenance team activities and ensure its fulfilment according to the scheduled durations. Conducting regular inspections of HVAC systems to identify and troubleshoot issues before they become More...

Join our dynamic team as a Guest Experience Specialist and be part of a unique hotel and gastronomy concept in the heart of Munich. Tasks You will play an essential role in creating memorable experiences for our guests, from check-in to sharing local tips and recommendations. We belie More...

 Collect documentation regarding the offer/order and records in order to prepare the techno-commercial quotation  Provide information to the risk review process in accordance engineering proposals that meet customer's technical requirements  Contribute to the development of More...

● Liaise with managers to determine training needs and schedule training sessions. ● Design full kit effective training programs. ● Conduct seminars, workshops, individual training sessions, etc. ● Support and mentor new employees. ● Conduct evaluations to identify areas of improv More...

1- Education & knowledge about our company systems, tools, and processes 2- Building up selection & catalog quality Optimizing supply chain & inventory operations 3- Driving increased traffic/conversion Working Backwards 4- Share targets on business metrics to More...

Manage and maintain database systems to ensure optimal performance and reliability. Perform routine database maintenance tasks such as backups, restores, and updates. Troubleshoot and resolve database-related issues in a timely manner. Collaborate with cross-functional teams to s More...

Roles and responsibilities As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and More...

Develop and implement strategies to attract and acquire new customers. Identify and engage potential customers through various channels, including online, phone, and in-person. Educate prospective customers about our services, mission, and values. Work closely with the marketing More...

Conducting client discovery calls with sales representatives. Meeting with clients to discuss their hardware and software needs. Strategizing with the sales team to create customized solutions. Drafting and delivering presentations on targeted products. Designing and installing More...

Roles and responsibilities Customer Support: Communicate with customers primarily via email, chat, and phone in a professional and friendly manner to provide assistance, resolve issues, and answer inquiries related to our jewelry products, orders, shipping, returns, and general websi More...

Roles and responsibilities Act as the main point of contact between clients and internal teams, coordinating service requests, resolving issues, and ensuring seamless service delivery. Build and maintain strong relationships with residential and business clients, ensuring high lev More...

You will perform installations, start-ups, maintenance, repairs and updates of Siemens medical systems. You will be communicating with and accepting all operative advice from the Customer Care Center. You will ensure the proper use of tool & test equipment. You will comply wi More...

Build a strong partnership with the Clients through leading the joint business planning process and designing the service charter for the client Own clients' governance process Strong & Intensive networking of relevant stakeholders with defined Clients and high Client enga More...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so More...

Telehealth, fully remote Therapist / Counselor opportunity for part-time or full-time. Bonus OfferedLicensed Therapist / Counselor Details:100% remote workHigh volume of regular client referralsTherapy focused model with zero administrative work5-40 hrs per week - You decide your sche More...

Communicate with users for troubleshooting Diagnose problems and propose an adequate solution or work with solution delivery/vendors to reach a solution Identify and propose business analysis of needs for designated projects Prepare presentation and demo for end users Good communi More...

Roles and responsibilities Provide training to sales channels, sales staff, and new hires to enhance product awareness and drive sales Support the sales team from a technical perspective, ensuring they have the knowledge needed to promote our products effectively Address technical cu More...

Maintain, analyze, troubleshoot, upgrade, replace and repair computer systems hardware and computer peripherals. Act as an escalation point for complex technical and configuration issues. Softphone and Hard Phone Configuration and Administration. Monitor and Maintain Desktop C More...

Overseeing the ordering, sales, and accounting of tickets. Supervising the selection, placement, and promotion of ticketing staff. Overseeing staff training activities and designing motivational strategies. Managing and troubleshooting the computer ticketing system. Ensuring com More...