Manager Customer Support Jobs in Cairo

Assist logistics process for the development of new products, inventory maintenance, manufacturing, shipment and delivery, and returns on products. Keep detailed records, generate reports, and develop presentations to help management understand the logistics perspective. Build rel More...

1. Analyze and diagnose technical problems in the supported applications in the production environment with full ownership and accountability over the production environment entailing fast restoration of services in case of outages. 2. Perform the daily technical support tasks and han More...

Organizing an archiving system. Labeling, sorting, and categorizing documents for ease of use. Retrieving documents upon request. Outlining a long-term storage strategy. Adhering to regulatory requirements. Working with colleagues to ensure consistency of documentation practice More...

Die Bank f r eine Welt im Wandel - gestalte mit BNP Paribas das Banking von Morgen! Unser Kunde ist eine f hrende europ ische Bank mit internationaler Reichweite. Sie ist mit mehr als 193.000 Mitarbeitenden in 68 L ndern vertreten, davon nahezu 147.000 in Europa. Den Kund:innen wi More...

Advice and support users after they become customers. Proactively demonstrate possible use cases and best practices. Provide Technical and Product Support. Responsible for developing customer relationships that promote retention and loyalty with existing customers. Be the interfac More...

Supervising day-to-day operations in the customer service department. Responding to customer service issues in a timely manner. Creating effective customer service procedures, policies, and standards. Developing customer satisfaction goals and coordinating with the team to meet t More...

Is in interface with customer to Organize technical meetings and reviews with the remote development team and in appropriate time with consideration of the project schedule Clarify technical contract requirements (operational, performances, usability, reliability, safety…) a More...

Complete and manage all accounting transactions and activities in the branches. Post and record online revenues in the Oracle system. Develop and implement effective internal control procedures to minimize cash handling risks. Reconcile and confirm revenues between different syst More...

Roles and responsibilities Inside Sales and Marketing Assistants (ISMA) are members of our ISM team. They assist the Inside Sales Managers in compiling documentation, generating client quotations, entry/update of quotes and other information into CRM, update information in Laborator More...

Review IT operations and service dashboards. Support executive members and ensure timely support from service providers. Prepare and share reports on service-level agreements and performance. Assist operational and technical staff in resolving issues. Manage stakeholder communic More...

Roles and responsibilities Collate information for inclusion in reports, documents, and correspondence, to support the effective work of other staff. Respond to standard queries and provide timely and accurate guidance. Process and manage routine administrative and financial task More...

Resolving network issues. Installing and configuring hardware and software. Speaking to customers to quickly get to the root of their problem. Providing timely and accurate customer feedback. Talking customers through a series of actions to resolve a problem. Following up with More...

Support the Project Management Office execute day-to-day operations Maintain up-to-date filing and reference systems, assists in accounting and reporting activities Provide administrative support for strategic projects (e.g. Digital Talent VIP Board and Talent Awards) Provide sup More...

Roles and responsibilities Customer Interaction Inbound Support: Handle incoming customer inquiries via phone, email, or chat, providing prompt and accurate responses. Outbound Communication: Conduct follow-up calls or emails to resolve issues or check on customer satisfaction. More...

Assist with the, maintenance and documentation of all facets of reliable, efficient, customer service.. Provide assistance to all members in the use of our computer network,workstations, and equipment. Assist with the communications and information hardware and software, More...

Provide 1st Level support to production issues logged via tickets, mails, Phone and communication channels Support all business teams regarding system inquires and guide them Communicate with all services providers in case of technical issues and inquires Monitor, resolve and esc More...

Purely Automotive Recruitment Ltd are proudly searching for a dynamic and motivated Customer Service Advisor to join our client based in Falmouth. As Service Advisor, reporting to the Service Manager, you will provide outstanding customer care and be the vital link be More...

This role is a telephony role and as a confident communicator on both in and outbound telephone calls, the role holder will need to use their skills to help customers who may be experiencing financial difficulties. The role holder will need to be a good listener with a strong unders More...

Managing the day-to-day activities of the team. Motivating the team to achieve organizational goals. Developing and implementing a timeline to achieve targets. Delegating tasks to team members. Conducting training of team members to maximize their potential. Empowering team mem More...

Manager - Business Design (Customer Experience) - Consulting - Egypt A bachelor’s or master’s degree with 10+ years’ of working experience in a client facing and problem-solving capacity. Preferably with experience in a business consulting role in a leading consul More...