CX Strategy and Operations Jobs in Egypt

Monitor security events and incidents from various sources to identify potential threats. Conduct in-depth analyses and investigations of security incidents. Cooperate with other teams to assess and respond to security breaches and incidents. Develop and implement incident respon More...

We are hiring Operations Supervisor for our sister company NOK Courier for shipping and postal services. Location: Maadi. Job Description: Supervise and coordinate the warehouses daily operations including inventory management order picking packing and shipping. Lead train and More...

Supervise and guide department heads (e.g. Front Desk Housekeeping Food & Beverage Engineering) in their daily responsibilities.Monitor key performance indicators (KPIs) across all departments such as occupancy rates guest satisfaction scores and revenue per available room (RevPAR More...

Roles and responsibilities The Senior Manager - E-Commerce Operations is responsible for managing the company’s digital business operational performance in direct online sales including fulfillment, last mile operations and quality and Hygiene standards to enhance the whole cus More...

A subsidiary of Al Ahly Capital Al Ahly Momkn is a fastevolving Fintech company committed to promoting secure convenient & seamless payment solutions and financial services for business owners service providers and consumers across Egypt.At Al Ahly Momkn we foster a culture of inn More...

Kickstart your career in operations with Kreativstorm a leading managementconsulting firm based in Berlin Germany. Work remotely with our multinational team and streamline business processes!Are you organized detailoriented and passionate about improving operational efficiency Kreativ More...

Your Job Reporting to the Customer Operations and Transformation Manager for EMEA you will manage a team of four Subject Matter Experts. Your main focus will be on identifying and implementing process improvements for Customer Services and Sales across Europe. The role is based at Glo More...

Are appropriately set up, strike the right balance between proactive & reactive. Have the right strategies in place to deliver their revenue targets. Use Hilton systems (e. g. Delphi) and tools in accordance with our standards; to create focused opportunities for the hotels. More...

Managing the day-to-day activities of the team. Motivating the team to achieve organizational goals. Developing and implementing a timeline to achieve targets. Delegating tasks to team members. Conducting training of team members to maximize their potential. Empowering team mem More...

Oversee inventory, supply chain logistics, and workforce scheduling. Monitor KPIs to assess performance and identify areas for improvement. Maintain quality control standards and ensure compliance with regulations. Develop strategies to streamline processes and reduce costs. Ide More...

Conduct comprehensive audits on company hubs to assess operational efficiency and identify areas for improvement. Evaluate compliance with company policies, procedures, and industry regulations. Analyze data and audit findings to develop actionable recommendations for process enha More...

Court Order/ Production Order Processor who will be responsible for the below: Meet Daily/Monthly targets on productivity and quality as per the targets and metrics defined for the process. Ensure that the process related procedures are implemented and followed Agreed volume of w More...

Are you ready to take the next step in your Business Development career NOK Facilities a trusted leader in Consulting Services is excited to present an incredible opportunity to join our esteemed team. We enjoy a flexible and diverse work environment and this could be your chance to s More...

An Operations Manager Dispatch controls the workflow of dispatchers who serve the logistics/supply chain riders. It is their responsibility to ensure all orders are accounted for in each shipment and to ensure each order arrives on time.Whats on Your PlateOwnership in taking important More...

Assess team performance and provide feedback to maximize effectiveness. Lead and supervise the team to meet targets and fulfill duties. Identify areas for improvement and provide guidance based on call evaluations. Support and assist team members, answering questions and offering More...

Role Summary/OverviewAn Operations Manager Dispatch controls the workflow of employees at call centers. It is their responsibility to ensure all orders are accounted for each shipment and to ensure each order arrives on time.Role ScopeOwnership in making important planning and strateg More...

Aim to constantly improve people operations service delivery with excellent customer service by identifying challenges and recommending opportunities for improvements constantly thinking outside of the box in terms of solutions. Trusted Business Partner to the executive team. Coach a More...

Localization Strategy: Develop and execute a comprehensive localization strategy aligned with business goals, market requirements, and industry best practices. Team Leadership: Lead and manage a diverse team of localization professionals, providing guidance, mentorship, and support More...

Reports to: Vice President Sales OperationsThe Role:You will support a business unit sales team who are selling across different regions multiple brands (products/events) and customers. Sales Operations is a pivotal function within the business providing structured sales administrati More...

Maintain relationships with staffing agencies, temporary worker providers, and other external talent sources to supplement the company's direct hiring efforts for warehouse operations roles. Oversee the performance of the recruitment vendors and 3PLs ensuring their ability to d More...