Care Technical Manager Jobs in Egypt

Handle calls, e-mails, webchats, and other contacts within the service level agreement. Manage Intelligent Service Center activities through gathering business information from the user, logging properly Incidents and service requests in relevant ticketing tool. Diagnose, Troubles More...

Responding to technical support tickets. Contacting clients to find out the nature of the technical or IT issue. Linking to clients' computers via remote access. Traveling to clients' office or server location. Installing new hardware, software, and networking systems. More...

Roles and responsibilities This is a full-time on-site role for a Technical Support Specialist CSR located in Cairo, Egypt. The Technical Support Specialist CSR will be responsible for handling customer support inquiries, ensuring customer satisfaction, maintaining phone etiquett More...

Responding to technical support tickets. Contacting clients to find out the nature of the technical or IT issue. Linking to clients' computers via remote access. Traveling to clients' office or server location. Installing new hardware, software, and networking systems. More...

This is a full-time on-site role for a Technical Office Engineer. The Technical Office Engineer will be responsible for creating shop drawings and quantity surveying, developing design solutions, preparing and reviewing project proposals, and maintaining project budgets and schedules. More...

Continually meeting or exceeding sales quotas. Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets. Monitoring the performance of the sales team. Ensuring that the store is clean and well-maintained at all times. Buil More...

Support agents in the day-to-day operations to secure complete orders and achieve team members’ operations targets. Improve customer experiences and customer satisfaction by assisting agents with all requires tools and skills for orders inquiries, transactions and complaints More...

Assist logistics process for the development of new products, inventory maintenance, manufacturing, shipment and delivery, and returns on products. Keep detailed records, generate reports, and develop presentations to help management understand the logistics perspective. Build relat More...

Speaking to customers to quickly get to the root of their problem. Providing timely and accurate customer feedback. Talking customers through a series of actions to resolve a problem. Following up with clients to ensure the problem is resolved. Replacing or repairing the necessa More...

Refine and finalize 2D and 3D designs based on feedback from creative teams and clients. Ensure all visual elements meet the required technical specifications and quality standards. Prepare final files for various media formats and ensure compatibility across different p More...

Responds to support requests, collects detailed information regarding the issue, and resolves it based on established support database to our customers via telephone, live chat, and tickets. Troubleshoot issues in support of production web hosting systems within SLA/escalation guid More...

Determining project requirements and developing work schedules for the team. Delegating tasks and achieving daily, weekly, and monthly goals. Liaising with team members, management, and clients to ensure projects are completed to standard. Identifying risks and forming contingenc More...

Determining project requirements and developing work schedules for the team. Delegating tasks and achieving daily, weekly, and monthly goals. Liaising with team members, management, and clients to ensure projects are completed to standard. Identifying risks and forming contingenc More...

Establishing the technical needs of the customer and suggesting appropriate products. Explaining complex technical information to customers in a way that is easily understandable. Following up with customers and resolving any issues that may arise. Keeping customers informed about More...

Customer Care and Satisfaction: to proactively advise and consult to ensure customer satisfaction Shipment Management: Qualification and entry of customer orders into the operational execution process Complaint Management Quotation Management: Qualification of customer inquiries, p More...

Performing coding assignments. Reviewing code work for accuracy and functionality. Creating and implementing design plans. Analyzing code segments regularly. Delegating tasks to team members. Keeping up-to-date with industry trends and technology developments.

-Develop shop drawings and designs, cutting lists, and surveys of raw materials for aluminum work, including curtain walls. -Prepare shop drawings for production processes and cutting lists for fabrication. -Create detailed shop drawings for aluminum facade and glazing works. More...

Preparing and following a general maintenance schedule. Advising managers on cost-effective ways to perform maintenance and repairs. Keeping a maintenance record and filing documents, invoices, and instruction manuals. Keeping an inventory of maintenance tools, materials, and par More...

Consulting with management on the operational requirements of software solutions. Contributing expertise on information system options, risk, and operational impact. Mentoring junior software developers in gaining experience and assuming DevOps responsibilities. Managing the inst More...

Preparing and following a general maintenance schedule. Advising managers on cost-effective ways to perform maintenance and repairs. Keeping a maintenance record and filing documents, invoices, and instruction manuals. Keeping an inventory of maintenance tools, materials, and par More...