Azure Agent Jobs in Egypt

Upon request of clients, make reservations at local establishments such as restaurants, businesses, hotels, and other entertainment venues. Complete exchanges and returns in a timely and professional manner. Help with the organization of on-site events including weddings, business More...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so More...

Distributes accurate and timely agent schedules using WFM now / Nice IEX Inputs intraday corrections and exceptions into systems for agent time off and absences Monitors inbound volume for unusual activity to ensure staffing needs are met Recognize abnormal scheduling More...

+ Provide timely and accurate management information to support the Call Centre Management team in driving efficiency at team and individual agent + Arrange and work with operations team to implement the work schedule of the + Prepare and provide employees with a working schedule for More...

Job Objective:Managing the companys agents providing informational and marketing support to agents and expanding the agent network by contracting with new agents while maintaining current agents and activating inactive ones.Duties and Responsibilities: Adding new agents and branches i More...

The TAM is the primary frontline customerfacing support role within Alnafitha Premier Support Services and is responsible for the overall growth quality and satisfaction of the customer support services relationship. This role offers an opportunity to be front and center with our cust More...

Hiring, training, and preparing call center representatives to respond to customer questions and complaints and troubleshoot problems with services or products. Ensuring agents understand and comply with all call center objectives, performance standards, and policies. Answering ag More...

Roles and responsibilities The Cloud Adoption Manager will collaborate closely, as needed, with the relevant TCE teams to agree on specific activities and/or deliverables required in each of the accounts they are managing. The ultimate goal is to improve usage and usage growth of Or More...

Position: RETENTION AGENTS (DE) Tunisia Company: The Talent Hunter Location: Hurghada Egypt Contract Details: Fulltime Permanent A leading compnay in Egypt is currently seeking highly motivated and skilled Retention Agents (DE) to join their team in Hurghada Egypt. As a Retention Agen More...

Hiring, training, and preparing call center representatives to respond to customer questions and complaints and troubleshoot problems with services or products. Ensuring agents understand and comply with all call center objectives, performance standards, and policies. Answering agen More...

- Design, implement, and manage scalable, highly available, and fault-tolerant systems on Azure. - Develop and maintain monitoring, logging, and alerting solutions to ensure the health and performance of the Azure environment. - Automate infrastructure provisioning, configuration mana More...

We are looking for a skilled and customer-oriented German-Speaking Customer Care Agent to join our dedicated customer care team. As a Customer Care Agent, you will be the first point of contact for our customers, providing assistance and resolving their inquiries promptly and professi More...

Oversee and manage Azure networking operations, including VNETs, subnets, and peers. Implement and manage Azure network routing, ensuring optimal traffic flow and performance. Design and implement robust network security protocols within Azure. Monitor and respond to security incid More...

Oversee and supervise Target based transaction quality monitoring for the team and ensure accuracy. Oversee, and ensure focused audits for RCA & issues identification to support business. Prepare, review and assure delivering agent level scores, areas of opportunities are rep More...

- Manage and supervise work force management day to day operations in an effort to increase operational effectiveness. - Report and observe daily call center metrics on all projects, teams, and agent performance. - Analyze and adjust staffing to maximize efficiency and service level r More...

-Support in formulating FI products strategy ensuring the availability of a diversified product suite including accounts, cards, loans and money transfers with a key objective of acquiring new to bank customers and less cash transformation -Engage with product and segment manager More...

Job DescriptionThe Microsoft 365 Security Engineer plays a key role within our client s security team to protect data applications endpoint devices and users by providing subject matter expertise and operational skills within the Microsoft 365 and Azure suite of security products. T More...

The CRM Dynamics Technical Lead will oversee the architectural design development and delivery of Microsoft Dynamics 365 CRM solutions. This role requires indepth technical expertise strategic planning skills and the ability to lead teams in implementing scalable and efficient solutio More...

Handling online hotel booking reservations and dealing with offline overseas suppliers. Reserve accommodation at applicable/special rates. Confirm arrangements to agent or overseas offices. Ensure booking files are completed and updated, and record all necessary information in t More...

Manage and report the quality Specialist's performance. Implementing quality assurance policies and procedures. Ensure that quality assurance standards are adequate. Oversee the implementation and ensure the efficiency of inspection and quality systems Conduct monthly One to More...