Customer Support Jobs in Manama

Discovery and Assessment: Identify and define targeted audience segments relevant to the project. Conduct interviews and workshops to validate needs, challenges, and assess current capabilities. Analyze existing processes, products, and systems to identify pain points and gaps. More...

ROLE: REGISTERED CARE HOME MANAGER We currently have a new opportunity for an experienced Care Home Manager to join a local care home implementing their own vision for the care home right from the start. The care home is on a new venture where you will have the ability to work with t More...

Diagnose and troubleshoot technical issues our customers are experiencing related to our SaaS platforms, including but not limited to software functionality, configuration, and integration. Collaborate closely with internal teams, including Product Development and QA, to escalate a More...

As a Product Enablement Engineer at Fingerprint, you’ll have the opportunity to become a leading expert in our product and be the face of Fingerprint to our users as they sign up and experience the product for the first time. Each user has unique needs, and you will act as a tru More...

Respond to customer inquiries, concerns, and complaints across multiple communication channels (phone, email, chat, social media, etc.) Provide timely and accurate information to customers, addressing their needs and concerns effectively Troubleshoot and resolve customer issues in More...

In co-ordination with Senior Sales Executive, ensure all corporate customer complaints are objectively investigated, analysed, and responded to, thereby securing the goodwill and retention of the customer, and maintaining the image of dnata Travel as a service-oriented organisation. More...

Respond promptly to customer inquiries via phone, email, and chat. Provide accurate information about products, services, and policies. Resolve customer complaints and issues in a timely manner. Maintain detailed records of customer interactions and transactions. Collaborate wit More...

Job Purpose The ideal candidate will lead the account development as well as have to make Sales. They should be skilled at building and maintaining relationships with clients and work to provide product and service information, training, obtaining client feedback, and or handling ren More...

Act and deliver in the role of the primary point of contact for the department. Carry out a range of demanding clerical, data input, reconciliation, data administration, control and monitoring services, ensuring that the work is completed accurately, on time and in adherence to all More...

VAM Systems is a Business Consulting IT Solutions and Services company.VAM Systems is currently looking for Network Support Engineer for our Bahrain operations with the following skillsets and terms & conditions:Professional Skills/Experience: Network and collaboration design for new More...

Technical Advisory: Provide expert advice on technical aspects of projects, including feasibility, risks, and best practices. Analyze and interpret technical data to inform decision-making processes. Project Management: Oversee technical project phases, ensuring More...

Manage daily office operations, ensuring efficient communication and collaboration within the department and across departments. Manage timekeeping activities within the engineering support unit. Ensures accurate recording of working hours, tracks attendance, and supports payroll p More...

Meet desired Sales & Revenue targets Arranging and carrying out meetings/presentations to present and discuss corporate services with prospective customers. Prepare the required forms, proposals, quotations Creating and following up new business opportunities and setting up m More...

Providing first level Support. Installing and configuring computer hardware operating systems and applications. To provide first line technical support for end user desktop and its application related issues. Troubleshooting end-user IT equipment related problems and diagnosing a More...

Helping merchants go live on Shopify Plus by offering timely and tailored technical consultation (e.g. guidance on topics like data migration, 3rd party integrations, front end development, etc.) Helping optimise internal processes through feedback and initiatives Being a constant More...

Responsible for the analysis, replication and resolution from simple to high complexity problems, follow up of incoming Cases serving as Frontline Support for Agencies hosted in the Sabre reservations system and using our broad portfolio of Solutions. Provides Technical support throu More...

Standardization and optimization of processing quality within Bahrain Aviation, Hub & Gateway.To support business growth by providing market leading IS tools, process while reducing unit costs. To ensure all IT related systems & peripherals are implemented with the minimum More...

Who are Tyk, and what do we do? The Tyk API Management platform is helping to drive the connected world and power new products and services. We’re changing the way that organisations connect any number of their systems and services. Whether internal, external, public or highly More...

Configure customer environments using TraceLink best practices and Work Instructions. Design and doent business processes to identify appropriate TraceLink configurations, integration points and event triggers. Translate customer user stories into requirements to create and modify More...

Roles and responsibilities At Deel, we're on the lookout for a passionate professional to join our Customer Success team. If you thrive in project management and enjoy collaborating with diverse internal teams to enhance customer experiences, this could be the perfect role for yo More...