WNS Global Services

Have close working relationships with IT support teams IT service management business and IT security teams to ensure prompt and appropriate management of user access requests and incidents. Process clients requests in line with the organizations security policies existing mainframe المزيد...

Service Desk AnalystResponsibilities Daily user support for all IT issues including maintenance and support. Provide effective and efficient support to our users while logging this information in our Service Desk ticketing tool. Field incoming help requests from end users via telephon المزيد...

This role is responsible for ensuring the smooth operation of the Companys office general facilities maintenance health & safety and governance. The successful candidate will be based in our Ipswich office. Key TasksEnsure visitors sign in and out and have required visitors p المزيد...

Operational Parameters Ensure that service level metrics as defined by the client are met. Adherence to Project Timelines and Rigor. Understand and capture customer baseline data around SLAs and operational metrics transition. Ensure that Legal and compliance defects are zero or ten المزيد...

Adherence of Quality SLAsDesign the Sampling Strategy for the processMonitor process quality check auditsEnsure completion of the Internal and External Calibration sessionsEnsure that Frequency and Event based feedback for the team is completePreparation of Quality Standard Documentat المزيد...

Commercially and qualitatively analyzes the contracts confirming the internal strategy and the legal provisionsProvide guidance and support to the team on legal and commercial mattersProcesses and registers confirmations of receipt of contractsEnsure the quality of contractual service المزيد...

This role completes all administrative duties for the human resources department help the business needs by Completing some ad hoc tasks when required / instructed to which can include but is not limited to screening & booking onboarding.Skills & Attributes required:Attention المزيد...

Prior experience of  Travel TMC preferred and Ticketing   Strong GDS funcitional knowledge  Ability to deliver high levels of quality  Client Management Responding to client queries/escalations on time with accuracy.  Manage operational governance SLA المزيد...

Job ProfileEnsure preparation of different types of standard as well as ad hoc journal entries requested by Finance ControllerClearance of Suspense Open Items and follow up with various groups for resolution  Creation of manual journals for accruals prepayments continuity schedul المزيد...

Fluency in English as a languageGood communication/ reading/ listeningskills. Verbal and comprehending skills. Typing skills25WPM with 90%accuracy Good computer and operating systemskills. Meet VNA standards prescribedQualifications : Graduate/Undergraduate from arenowned institution المزيد...

Have close working relationships with IT support teams IT service management business and IT security teams to ensure prompt and appropriate management of user access requests and incidents. Process clients requests in line with the organizations security policies existing mainframe المزيد...

Successfully handle a team of 810 FTEs Process training of new recruits Ensure service delivery parameters are met Feedback on errors in a timely manner On time quality checks and error analysis Query handling Respond to process related queries by the team and identify training need المزيد...

a. Skill to Manage Physical and Virtual Servers in a large environment typically 600 Servers.b. Server Hardware troubleshootingc. Knowledge of ITIL Preferred.d. Experience in handling Servers across multiple OS flavors.e. Experience on configuration and troubleshooting of Windows Clus المزيد...

1 Analytical and reporting skills on excel word and PowerPoint2 Ensuring that Compliance standards and policies are met regarding claim reimbursement.3 Adhere to WNS reimbursements Finance & Client specific policies and compliance regulations.4 Appropriate and timely escalations t المزيد...

Assist Senior Buyer to coordinate and review document process performance with client on a regular basis;Handle complex invoice concerns and dissatisfied customers (internal & external);Purchase Requisition Review: process / validate purchase requisitions and advance them into var المزيد...

11 January 2023 06:39 PM Should have handson Experience on networking & networking protocols Should have handson Experience on Router Firewall & Switchs Should have good troubleshooting skills. Should have good communication skills. Should understand design and troublesho المزيد...

We are looking for a Experienced Senior Consultative Client Partner who will be a member of the Insurance Business Unit client management team at WNS UK. This person will have responsibility of delivering and owning a high level of governance of insurance client relationships farming المزيد...

Experience on complete OCI Administration on strong understanding of Tenancy VCN Compartments Network Layers handling firewalls subnet storage options FSS Block Volume Object storage. OCI infraadministration (Install configure migrations tuning patching administration & monitori المزيد...

Triage all consumer tickets to prioritize the queue Diagnose the problem stated in the tickets Work crossfunctionally to address the problem and communicate back to consumers. Provide cross functional feedback to partners to makethe consumer experience better Work on projects with the المزيد...

Candidate should have more than 5 years of relevant hands on experience as SAP Full Stack BTP Developer. Design develop and deploy applications on SAP Business Technology Platform (BTP) using SAP Fiori/UI5 3 years experience in SAP Cloud Application Programming Model (CAP) BTP Workflo المزيد...