وظائف في وكيل مكتب الاستقبال في عُلا

Constantly apply standard operating procedures in your department.Demonstrate Banyan Trees brand service plus standards in all interactions.Provide a warm welcome & fond farewell to guests and assists Guests according to brand standards.Remain observant and respond to each Guest w المزيد...

Directs controls and coordinates activities of personnel engaged in such activities as : Receiving processing and confirming room reservations. Selling registering and assigning rooms to incoming guests; Giving general information and aid and handling out keys to guests; Giving genera المزيد...

Responsibilties: Ensure visitors/calls are dealt with in a welcoming courteous and professional manner seeking to anticipate their needs where possibleEnsure guests and visitors to site are greeted with a courteous friendly manner with informing their host promptlyEnsure image of fron المزيد...

Job PurposeThis position is responsible for the supervision and management of the overall Front Office operations by ensuring that all sections of Front Offices service standards delivery are maintained in accordance to the Hotels strategic plan and standard.Primary Responsibilities F المزيد...

Supervise the daytoday operation in Front Desk.Check all colleagues grooming and hygiene standards of colleaguesConstantly apply standard operating procedures in your department.Ensure that the check list done properly and sign the check list after the completion of the required shift المزيد...

 Ensuring security and safety of all property guests and employeesRegular floor patrols cash counts and crowd controlProviding excellent guest serviceAssisting in the orientation of new staff to hotels security proceduresConducting security assessments to determine if hotel guest المزيد...

Assisting and advising customers who may be choosing from a variety of travel options.Making reservations for customers based on their various requirements and budgetary allowances.Checking the availability of accommodation or transportation on the customers desired travel dates.Helpi المزيد...

Handle enquiries for bookings vi phone during the shift communicate immediately and provide a reply or confirmation within a reasonable timeframe (24 hours) following hotel reservations policy.Answer all calls promptly within 3 rings using specified greeting for hotel in a courte المزيد...

Handle enquiries for bookings vi phone during the shift communicate immediately and provide a reply or confirmation within a reasonable timeframe (24 hours) following hotel reservations policy.Answer all calls promptly within 3 rings using specified greeting for hotel in a courte المزيد...

Supporting training and supervising front office staff.The Assistant Front Office Manager is responsible for the security control of all hotel keys whilst on dutyResponsible for security checks of the entire hotel and its equipment on a regular basis each day/evening.Responsible for a المزيد...

Supporting training and supervising front office staff.Ensuring that all customerrelated tasks are handled accurately and on time to improve guests experience.Handling customer complaints and special requests.Scheduling staff shifts and managing other HRrelated tasks.Maintaining an or المزيد...

Perform anticipatory high level services. Work with operation departments to ensure of guests memorable encounters and ensure that VIPs and ALL members receive special recognition and service.Keep active presence in the lobby to keep smooth operations by assisting guests and المزيد...

As a Reservation Agent you are responsible for handling incoming calls and inquiries to the reservation department in a professional efficient and friendly manner. Responsibilate:Answer the phone within 3 rings utilizing company approved standard of greeting followed by reservati المزيد...

Prepare for daily arrivals in terms of room allocation check traces for any special requests of guests. Register and process check in for all arrivals. Update and check guest information into the computer after a complete check in. Accountable for cashiering duties fore المزيد...

Prepare for daily arrivals in terms of room allocation check traces for any special requests of guests. Register and process check in for all arrivals. Update and check guest information into the computer after a complete check in. Accountable for cashiering duties fore المزيد...