وظيفة Work From Home Call Center في الكويت

Analyse competition, best practices and new trends in local market and report to Marketing team Assist in building marketing plan / calendar for the different chains/brands/ markets in close co-operation with the Department Manager and the Brand’s marketing departments Assis المزيد...

Prepares work schedules of supervisors and staff, assign personnel, evaluates work performance and makes recommendations for personnel actions Monitor answer all in-coming telephone calls and dispose of properly via appropriate transfer, taking down message or follow-up and return المزيد...

Supervise all the day-to-day activities of Call Centre. Observe Call Centre Staff demeanour, technical accuracy, and conformity. Oversee all appointment scheduling activities; ensure that appointments are scheduled according to protocol and that schedules are set in collaboration المزيد...

Manage large amounts of incoming phone calls Identify and assess customers' needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the المزيد...

Responding to patient and staff needs Developing and monitoring an annual budget Designing and implementing marketing plans Maintaining public relations and referral partnerships Hiring, managing, and evaluating a clinic’s staff Performing on-going evaluations of a clinic المزيد...

Contribute to the creation and operational implementation of the local store' action plan Always lead the team and work with the country In-store Logistics and the store to secure the highest goods availability for customers and at the lowest possible cost Secure correct usage المزيد...

Develop detailed work plans, schedules, resource plans, and status reports and oversee the development and delivery of all program and contract deliverables, ensuring adherence to timelines, contract requirements, and quality standards. Prepares, develops, and coordinates the Mile المزيد...

Take customer calls and provide accurate, satisfactory answers to their queries and concerns De-escalate situations involving dissatisfied customers, offering patient assistance and support Call clients and customers to inform them about the company’s new products, services المزيد...

Answering phones from customers professionally and responding to customer inquiries and complaints. Researching required information using available resources. Handling and resolving customer complaints regarding product sales to customer service problems. Providing customers wit المزيد...

Conducting market research on consumer and product trends. Maintaining relationships with suppliers and establishing new contracts with vendors. Sourcing and negotiating with suppliers and vendors to ensure the best quality and price of the products. Managing the purchasing and l المزيد...

Obtains client information by answering telephone calls; interviewing clients; verifying information. Determines eligibility by comparing client information to requirements. Establishes policies by entering client information; confirming pricing. Informs clients by explaining pro المزيد...

Supervise a team of call center agents Keep track of daily attendance, such as sick leaves and absence. Administer the required on the job training for new hires Ensure that the team is following the call center and customer service standards Handle calls that agents can't h المزيد...

We are in immediate hiring of a Help Desk agent; Male/ Female of any nationality; who can speak fluent English and Arabic. knowledge and experience of customer service practices, able to log all help desk interactions. Having experience - 1 to 3 years Call Center Agent Skil المزيد...

Answer inbound calls in a timely andfriendly manner Evaluate problems and complaints of the callers and provide proper solutions to them Respond to the needs of customers and provide personalized service Provide information on the company’s products or services and generate المزيد...

Manage large amounts of inbound and outbound calls in a timely manner Follow communication “scripts” when handling different topics Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives Seize opportunities المزيد...

Provides customer service/public relations in a fitness-type facility. Interacts with a large customer base with the ability to handle customer issues. Maintains accurate event/facility attendance records for programs. Handles telephone inquiries, greets visitors, and provides in المزيد...

Develop/implement/evaluate departmental strategy, policies and procedures in line with hospital vision; Responsible to provide comprehensive nutritional care, which is patient focused and cost effective; In accordance with physician order, develop, individualized nutrition care pl المزيد...

Develop/implement/evaluate departmental strategy, policies and procedures in line with hospital vision. Responsible to provide comprehensive nutritional care, which is patient focused and cost effective. In accordance with physician order, develop, individualized nutrition care plan المزيد...