وظيفة Work From Home Call Center في الكويت

Answering phones from customers professionally and responding to customer inquiries and complaints. Researching required information using available resources. Handling and resolving customer complaints regarding product sales to customer service problems. Providing customers wit المزيد...

Hiring, training, coaching, and leading call center representatives as they provide support for customers. Answering representative’s questions, guiding them through difficult calls or issues, diffusing angry customers, or handling issues that cannot be fielded by representat المزيد...

Obtains client information by answering telephone calls; interviewing clients; verifying information. Determines eligibility by comparing client information to requirements. Establishes policies by entering client information; confirming pricing. Informs clients by explaining pro المزيد...

Designing and administering training programs. Providing expertise in development design. Identifying training needs and providing recommendations on programs and activities. Guiding managers and supervisors in developing training skills. Delivering training programs. Conductin المزيد...

Traveling to patients’ homes and managing their care plans according to physicians’ instructions. Administering medication and insulin, and completing blood pressure, glucose, urine, and stool tests. Inspecting wounds, changing dressings, and handling personal grooming المزيد...

Take customer calls and provide accurate, satisfactory answers to their queries and concerns De-escalate situations involving dissatisfied customers, offering patient assistance and support Call clients and customers to inform them about the company’s new products, services المزيد...

Manage large amounts of inbound and outbound calls in a timely manner Follow communication “scripts” when handling different topics Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives Seize opportunities المزيد...

Answering phones from customers professionally and responding to customer inquiries and complaints. Researching required information using available resources. Handling and resolving customer complaints regarding product sales to customer service problems. Providing customers wit المزيد...

Manage a Team of Service Advisors Manage Seasonal Campaigns By Brand Manage Right Time Delivery & Delays Up-selling Service Packages / Accessories Pro-Actively Contact Customers (Service Due and Overdue) Warranty & Complimentary Replacement Car Tracking

Obtains client information by answering telephone calls; interviewing clients; verifying information. Determines eligibility by comparing client information to requirements. Establishes policies by entering client information; confirming pricing. Informs clients by explaining pro المزيد...

Communicates between customers and mechanics to eliminate inefficiency and comeback repairs. Estimates repair costs and makes sure that parts or services are completed in a timely manner. Ensures that parts inventory matches vehicles in system, coordinates with parts person, and u المزيد...

Develop and implement creative retention strategies to engage students and support student success during their time at AIU. Hire peer tutors, and teaching assistants in coordination with VPAA. Prepare and approve timesheets for all tutors and teaching assistants. Provide trainin المزيد...

Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in act المزيد...

Hiring, training, and preparing call center representatives to respond to customer questions and complaints and troubleshoot problems with services or products. Ensuring agents understand and comply with all call center objectives, performance standards, and policies. Answering ag المزيد...

Answering phones from customers professionally and responding to customer inquiries and complaints. Researching required information using available resources. Handling and resolving customer complaints regarding product sales to customer service problems. Providing customers wit المزيد...

Take customer calls and provide support for their inquiries Offer assistance to clients who may be having issues and pass them on to the correct departments, as needed Call customers to offer new products or programs Review customer accounts and proactively reach out about upgrad المزيد...

Take customer calls and provide accurate, satisfactory answers to their queries and concerns De-escalate situations involving dissatisfied customers, offering patient assistance and support Call clients and customers to inform them about the company’s new products, services المزيد...

Develop and implement creative retention strategies to engage students and support student success during their time at AIU. Hire peer tutors, and teaching assistants in coordination with VPAA. Prepare and approve timesheets for all tutors and teaching assistants. Provide trainin المزيد...

-Ensuring agents understand and comply with all call center objectives, performance standards, and policies. -Answering agent questions regarding best practices or difficult calls. -Identifying operational issues and suggesting possible improvements. -Monitoring and evaluating agent p المزيد...

Serve as a member of the Student Engagement department, participate in discussions, decision-making, and policymaking. Oversee and manage a team of qualified coaches, coordinators, and support staff. Inclusive of designing staffing schedules and job descriptions. Provide guidance المزيد...