وظيفة Work From Home Call Center في الكويت

Assist in the formulation of targets for individuals and teams Hire and onboard new employees Answer questions from staff and provide guidance and feedback Anticipate escalation and take over calls when needed Devise ways to optimize procedures and keep staff motivated Measure المزيد...

Answering phones from customers professionally and responding to customer inquiries and complaints. Researching required information using available resources. Handling and resolving customer complaints regarding product sales to customer service problems. Providing customers wit المزيد...

Managing the day-to-day activities of the team. Motivating the team to achieve organizational goals. Developing and implementing a timeline to achieve targets. Delegating tasks to team members. Conducting training of team members to maximize their potential. Empowering team mem المزيد...

Determining the automation capabilities of an organization’s processes or products Building automated systems for an organization and correcting any errors when implementing a solution Writing reports that explain automation projects from start to finish Testing and monitor المزيد...

Take customer calls and provide accurate, satisfactory answers to their queries and concerns De-escalate situations involving dissatisfied customers, offering patient assistance and support Call clients and customers to inform them about the company’s new products, services المزيد...

Answer all inbound calls from clients and other external/ internal parties within Corporate Office and Business Units in an efficient and professional manner. Schedule different types of appointments for clients and other external/ internal parties, depending on their needs and pro المزيد...

The ideal candidate will have a_proactive approach to problem solving and be someone who takes delight in assisting customers to an exceptionally high level._ You will be communicative (written and spoken), numerate,_highly organized, a strong team player and be able to handle busy p المزيد...

Manage large amounts of inbound and outbound calls in a timely manner Follow communication “scripts” when handling different topics Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives Seize opportunities المزيد...

Customer-oriented with the ability to communicate efficiently Ability to work with empathy, details, and quick to gather information. Organized, reliable, flexible, and adaptable to different tasks. Good communication skills (English and Arabic) Must be residing in Kuwait

Consulting with patients and analyzing patient data to determine patient needs and treatment goals. Examining patients to diagnose bone, joint, ligament, or other musculoskeletal problems, including diseases, or injuries. Collaborating with other specialists, when necessary, to de المزيد...

Coordinating patient care with other medical staff members such as nurses and physicians Reviewing patient records to identify potential problems that may require further action Performing examinations such as physical exams, lab tests, x-rays, and other diagnostic procedures Com المزيد...

Manage large amounts of inbound and outbound calls in a timely manner Follow communication “scripts” when handling different topics Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives Seize opportunitie المزيد...

Manage large amounts of inbound and outbound calls in a timely manner Follow communication “scripts” when handling different topics Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives Seize opportunitie المزيد...

Handling a high volume of inbound calls and greeting customers in a courteous and professional manner. Assessing and evaluating customer concerns and resolving their problems in an efficient and timely manner. Providing product and service information to customers. Promote Zain&# المزيد...

Manages a professional team encompassing a wide range of functions: o Evaluate staff, comparing objectives and achievements in staff assessments. o Coach & mentor employees in their professional career development and process improvements. Handle multiple operations simultaneou المزيد...

Answering phones from customers professionally and responding to customer inquiries and complaints. Researching required information using available resources. Handling and resolving customer complaints regarding product sales to customer service problems. Providing customers wit المزيد...

Obtains client information by answering telephone calls; interviewing clients; verifying information. Determines eligibility by comparing client information to requirements. Establishes policies by entering client information; confirming pricing. Informs clients by explaining pro المزيد...

Take customer calls and provide accurate, satisfactory answers to their queries and concerns De-escalate situations involving dissatisfied customers, offering patient assistance and support Call clients and customers to inform them about the company’s new products, services المزيد...

Manage large amounts of inbound and outbound calls in a timely manner Follow communication “scripts” when handling different topics Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives Seize opportunities المزيد...

Manages a professional team encompassing a wide range of functions: o Evaluate staff, comparing objectives and achievements in staff assessments. o Coach & mentor employees in their professional career development and process improvements. Handle multiple operations simultaneou المزيد...