صاحب العمل نشط
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكترونيحالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكتروني-Ensuring agents understand and comply with all call center objectives, performance standards, and policies.
-Answering agent questions regarding best practices or difficult calls.
-Identifying operational issues and suggesting possible improvements.
-Monitoring and evaluating agent performance, providing learning or coaching opportunities, and taking corrective action, if necessary.
-Preparing reports and analyzing data to assist management as they determine call center goals.
-Working with other supervisors and management team members to support agents and maximize customer satisfaction.
دوام كامل