وظائف في إدارة خدمة العملاء في عمّان

Your Job . Define targets for team members and guide them on the expected level of performance. . Lead, inspire, motivate, communicate information, and facilitate team meetings. . Support team development through performance review, training, and coaching. . Conduct call monitorin المزيد...

أخصائي خدمة العملاء، التحليلات خبرة في تحديد المتطلبات واستخدام البيانات والمقاييس لتوليد رؤى الأعمال. درجة البكالوريوس في الهندسة أو الرياضيات أو الإحصاء أو تخصص كمي مماثل. 2-3 سنوات من الخبرة ذات الصلة كمحلل أعمال، أو عالم بيانات، أو مهندس ذكاء أعمال، أو مهندس بيانات، أو ما يعاد المزيد...

Key job responsibilities Manage day to day operations with a team of 20-25 Customer Service Associates (CSAs). Hold Regular 1-1 with CSAs every week. Manage work prioritization and delivery based on business needs. Ensure high quality delivery under aggressive deadlines. Trac المزيد...

Why should you be part of Deel's success story? A 30-mile hiring radius should no longer dictate how companies hire because great talent lives everywhere. Deel sees a world without hiring borders and endless talent that pairs perfect candidates with great companies. We o المزيد...

Responsibilities: Providing customer support by attending to customers requests & inquiries for Import & Export Shipments. Ensure accurate and timely handling of the doentation process for RORO General Cargo and Container Shipments through manifest checking customers notifi المزيد...

Basic Qualifications What qualifications do we need from you? Must have at least a year of BPO experience Minimum age: 18 years old Completed at least two years in college or Senior High Graduate; or High school graduate (old curriculum) with at least one (1) year customer المزيد...

About the job At Eppo, we are building the future of experimentation, so that every company can have an entrepreneurial, customer oriented culture. We believe that AB experiments uniquely put customers at the center of product decisions instead of political processes. Our المزيد...

Why should you be part of Deel's success story? A 30-mile hiring radius should no longer dictate how companies hire because great talent lives everywhere. Deel sees a world without hiring borders and endless talent that pairs perfect candidates with great companies. We o المزيد...

. تحديد الأهداف لأعضاء الفريق وإرشادهم إلى مستوى الأداء المتوقع. . قيادة وإلهام وتحفيز وتوصيل المعلومات وتسهيل اجتماعات الفريق. . دعم تطوير الفريق من خلال مراجعة الأداء والتدريب والتوجيه. . إجراء مراقبة المكالمات والتدقيقات وتقديم التوجيه والدعم المطلوب عند الاقتضاء. . إعداد ترتيبات المزيد...

Trilogy built a fully remote support system based on customer obsession, a world-class knowledge base, and highly skilled agents capable of servicing over 10,000 customers on over 100 products. We count on our support managers to dive deep into the details and make the improvements المزيد...

What benefits will you receive? Benefits One of the great things about joining Amazon’s Customer Service team is that you don’t need past experience in customer service. You’ll receive training and be provided with a complete equipment package when you join. Additi المزيد...

What will you do as a Customer Service Associate? As an Amazon Customer Service Associate, you have a very clear purpose: to prevent issues, solve queries, and delight our customers. You’ll be the first point of contact for our customers by answering their requests thro المزيد...

حول جيني: جيني هو تطبيق للهاتف المحمول يسهل التنقل والنقل اليومي. من خلال توصيلك بوسيلة النقل المفضلة لديك، فإننا نحقق هدفنا المتمثل في جعل التنقل متاحًا وبأسعار معقولة ومرنة للجميع. نحن مشروع مشترك بين MEIG (مجموعة الشرق الأوسط للإنترنت)، وRocket Internet، وIMENA. تأسست جيني في عام المزيد...

تصميم وقياس وإعداد تقارير دورية عن لوحات معلومات الأداء الشاملة والمستمرة بما في ذلك استبيانات NPS وجودة الخدمة والصوت الديناميكي للعملاء ومقاييس جميع عمليات التواصل مع إدارة أصحاب المصلحة. أداء القنوات: تقييم أداء القنوات الرقمية والمادية لتحديد مجالات التحسين ودفع مبادرات التحول ال المزيد...

البحث والحصول على رؤى حول المنتجات والخدمات والعروض والتطبيقات الجديدة التي طورها النظراء الدوليون في قطاع الاتصالات واقتراح مبادرات مماثلة يمكن أن تعزز الإيرادات. القيام بأنشطة استخبارات السوق والمنافسين بالإضافة إلى تحليل التنبؤ بالتعاون مع وظيفة التسعير وذكاء الأعمال، وجمع البيانا المزيد...

الأدوار الرئيسية والمساءلة: خدمة علاقات العملاء الجدد والحاليين من أصحاب الثروات العالية في المنطقة من خلال تزويدهم بمجموعة كاملة من منتجات وخدمات الخدمات المالية. توفير حلول الخدمات المالية لقاعدة العملاء ذوي الثروات والثروات. وضع خطة لاكتساب علاقات جديدة مع العملاء بالإضافة إلى توس المزيد...

يبحث كابيتال بنك عن أحد كبار المصرفيين الخاصين الذي سيكون مسؤولاً عن تقديم المساعدة للعملاء الحاليين ذوي الثروات العالية، وتحديد العملاء الجدد المحتملين، وتقديم المشورة والتشاور مع العملاء في مختلف المنتجات الاستثمارية والمصرفية، والتأكد من تحقيق احتياجات العملاء وأهدافهم المالية. . المزيد...

Primary Responsibilities Identify, prospect and recruit high-potential merchants via phone or email. Effectively prioritize and manage a pipeline of merchants to consistently meet/exceed monthly targets. Be a partner for new merchants providing them with driven insights and adv المزيد...

تصميم خريطة رحلة العميل. العمل كحلقة وصل مع مختلف أصحاب المصلحة لتحديد وتحليل فجوات الرحلة. مراقبة رحلة العميل من البداية إلى النهاية لتعزيز تجارب الحالة المستقبلية. ضمان توافر معلومات المنتج والسياسة. تحليل أوقات دوران العملية. إجراء استطلاعات العملاء ودراسات الاتجاه لضمان رضا العمل المزيد...

التعاون مع العملاء لتطوير وتنفيذ أنظمة إدارة الجودة (QMS) وإجراءات التشغيل القياسية (SOPs) المصممة خصيصًا لتلبية احتياجاتهم المحددة ومتطلبات الصناعة. إجراء التقييمات والتدقيقات لضمان الامتثال لمعايير ISO: 9001 وأطر إدارة الجودة الأخرى. العمل بشكل وثيق مع فرق متعددة الوظائف بما في ذلك المزيد...

Providing high-quality manicures and pedicures, which includes removing old nail polish from fingernails and toenails, cleaning nails, shaping the ends of nails, pushing back cuticles, and applying new polish based on clients’ preferences. Applying artificial nails. Recommen المزيد...

Provide solution-oriented service to Brilliant Earth customers, with a focus on exceptional luxury experiences Actively respond to customers who have requested to escalate an issue or speak with a manager, via email and phone communicationchannels Creatively resolve problems, work المزيد...

Assess techniques for flora and fauna conservation Monitor components of the environment, such as soil, water and air Develop practical solutions for environmental management and rehabilitation Develop techniques to ensure the development and use of vital land and water resources المزيد...

Managelargeamounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, vali المزيد...

A customer service employee (cashier and remittances) is required for our branch in Marj Al-Hamam. At least three years of experience in the currency exchange fund. - University degree in financial and banking sciences or fields related to the job is preferred. - A full-time requi المزيد...

. Take responsibility for all customer onboardings from an IT perspective. . Manage the workload, capacity, and responsibilities of an international team. . Ensure delivery through active involvement and directing your team. . Work with APG teams and clients to ensure smooth and fa المزيد...

- Friendly and excellent phone manner - Possess excellent communication and organizational skills. - Competent computer knowledge. - An exceptional eye for detail and be self-motivated. - Ability to prioritise workload in a fast-paced environment. - Have a strong focus on doing the sm المزيد...

Develop the strategic and implementation plans of the projects managed under the PMU with a strong focus on national employability programs. Ensure that the TVSDC identifies and drives the development and delivery of vocational and digital skills training programmers that are based المزيد...

Organizing, monitoring, and maintaining the clinical services provided within the department in order to achieve the highest possible level of patient care with optimum utilization of the available resources Role models of physician leadership and management as well as application المزيد...

Develop a Portfolio Management Framework; which includes project management methodologies, tools, project team organization structures, identification of risks, decision making responsibilities, etc.; Review existing processes and develop new ones; Apply new standards to the Portfolio المزيد...

Ensure proper definition of margins, overhead charges and retail variances by brand in compliance with each franchise agreement and company policies and procedures. Ensure that cost of goods sold recorded in a timely and accurate manner. Identify areas of improvement in stock mana المزيد...

. Lead Generation and identification. . Maintaining customer relations and satisfaction through direct communication. . Run Sales Operations ROB and Programs. . Assist in outbound or inbound marketing activities by demonstrating expertise in various areas (content development and o المزيد...

Ensures s/he has a good knowledge of the Protection objectives and challenges in the delegations in AoR. Through the analysis of the DB, continuous dialogue with the RDM2 and the DM in the delegations in AoR, assess the needs and plans her/his support to the delegations accordingly المزيد...

Ensure high-quality reports on activities, indicators and achievements. Develop and maintain effective and efficient oversight, support, quality control and reporting systems and processes. Support implementation and ensure adherence to financial work plans, spending plans and mo المزيد...

Keep the user documentation current Collaborate with team members to work on various strategic planning projects Collect CRM data from the individual sales people and update the system Implement and optimize our newly defined sales processes Develop reports in CRM Sales support ( المزيد...

Designing and implementing an overall risk management process for the organisation, which includes an analysis of the financial impact on the company when risks occur Performing a risk assessment: Analysing current risks and identifying potential risks that are affecting the compan المزيد...

High attention to detail, comfortable with “hands-on” management of tasks, and proven ability to manage multiple, competing priorities simultaneously. Strong verbal and written communication skills. Demonstrated data-driven decision-making or quantitative analysis skil المزيد...

1- Maintenance Management Engineer Academic qualifications and experience: * Degree in Engineering (preferably mechanical) or higher. * Practical experience in maintaining trucks and trailers * Fluency in both Arabic and English * Strong and well organized personality. Responsi المزيد...

Work in the Flex Industrial Solution segment; Analyze and understand customers’ business strategy, future product plans, expansion activities and align Flex resources where mutually beneficial; Define business priorities through a broad and far vision of market and technolog المزيد...

n ; Good problem-solving skills; Ability to pick up new skills quickly; Ability to work under pressure ; Ability to meet deadlines and produce high-quality work Excellent interpersonal skills /customer relationship skills requ ired High level of mechanical/electrical aptitude ; Expe المزيد...