Customer Support Representative

Job Description

• Answers customer support messages via telephone or Web promptly to enhance the customer service experience
• Patiently listens attentively to customer and connects them with the appropriate department to address their needs
• Quickly learns the functions of the system to log in and respond to customer complaints
• Accurately records and logs interaction with customers and updates account information and able to retrieve this information to create reports for management

Job Requirements

• Good Communication Skills,
• Customer Service Support Experience,
• Excellent Listening Skills,
• Ability to Work in Fast-Paced Environment