Call Center Agent

Job Description

• Managing calls in a timely manner.
• Provide product and service information to customers.
• Follow up customer calls when necessary.
• Build sustainable relationships and engage customers by taking the extra mile.
• Identify customers’ needs, clarify information, research every issue and provide solutions.
• Manage and resolve customer complaints.
• Fully understand and adhere to company policies and procedures

Job Requirements

• Bachelor of any field
• Minimum 6 months of Call Center experience.
• Excellent Communication Skills
• Fluency in English