Customer Service Representative

Job Description

Responsibilities

• Serve as the lead point of contact for all customer account management matters
• Build and maintain strong, long-lasting client relationships
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Assist with challenging client requests or issue escalations as needed

Job Requirements

Requirements

• Proven work experience as a Customer support, Key Account Manager.
• Experience delivering client-focused solutions to customer needs.
• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail.